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Ingram Park Mazda

San Antonio, TX

4.2
502 Reviews

6980 Northwest Loop 410

San Antonio, TX

78238

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Showing 502 reviews

October 06, 2025

Very professional in their work. Varied service options to choose from, Comfortable waiting room. Personally friendly More

by carollbritoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hamm, Carlos Narvaez, Charlie Morgan
Oct 07, 2025 -

Ingram Park Mazda responded

We are pleased to receive your excellent review on your time at Ingram Park Mazda, Carol! We are grateful for your business and wish you safe travels. Please let us know if you need anything else in the future! Thank you for being part of the IPAC family!

September 09, 2025

IPAC Mazda completed requested services within an appropriate time and with friendly communication with me. I highly recommend this dealership to anyone interested in purchasing a Mazda. CJ More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel service dept
Sep 10, 2025 -

Ingram Park Mazda responded

CJ, thank you for the fantastic review! We are happy to hear that you had a smooth and efficient experience at Ingram Park Mazda. Thank you for being part of the IPAC family!

July 29, 2025

I had numerous of different brands of cars and Mazda is the new brand I'm standing by More

by Cat Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 30, 2025 -

Ingram Park Mazda responded

Cat, thanks for the kind words for the Ingram Park Mazda team. We are grateful to have you as part of the IPAC family!

July 16, 2025

Mazda dealership has been in my life for the last 15-20 yrs and has never had any issues. Service has always been excellent from the time of purchasing the new vehicles to when vehicle brought in for maint More

by martinezdolores13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Benavidez
Jul 16, 2025 -

Ingram Park Mazda responded

Customer feedback is very important to us, so thank you for sharing this stellar review of our Sales and Service Teams! We are lucky to have you in the IPAC family!

May 30, 2025

They lied to my 83 year old father, promised things they could not deliver. Added charges after I left, and had the audacity to allow some of their thug sales people to flip me off as I was leaving. More

by ndwtxtech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Narvaez, Julian Santillan
Jun 02, 2025 -

Ingram Park Mazda responded

I'm truly sorry to hear about your experience. We strive for honesty and professionalism, so it's concerning to learn that this was not reflected during your visit. Please reach out if you'd like to discuss this further or have any questions; we're here to help make things right. Thank you, Clary Lunday - Service Manager - (210) 406-0144

May 20, 2025

Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales gu More

by Lubabafatima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Brizuela
May 21, 2025 -

Ingram Park Mazda responded

Thank you for sharing your experience with us at Ingram Park Mazda! We're glad to hear that Jose provided amazing assistance and made the process smooth. We appreciate your feedback regarding the warranty charges, and we'll certainly pass it along to management for review. If there's anything else we can do, please let us know! Welcome to the IPAC family!

May 07, 2025

The service at IPAC Mazda was exceptional. Their service manager was knowledgeable and professional in his dealings with me. More

by carlosg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hamm
May 08, 2025 -

Ingram Park Mazda responded

Carlos, we're delighted to hear that you had an exceptional experience with our team at Ingram Park Mazda. Thank you for the kind words about our service manager and being part of the IPAC family!

May 02, 2025

IPAC Mazda really knows how to make a customer feel welcomed and valued. What started as only a quick look turned into a vehicle purchase that left me satisfied. While nobody would say they love the ca More

by Roo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wilburn
May 05, 2025 -

Ingram Park Mazda responded

We're delighted to hear that your experience at Ingram Park Mazda turned into a satisfying vehicle purchase! Our team is committed to making every customer feel welcomed and valued, so it's great to know we hit the mark. Welcome to the IPAC family, and enjoy your new car!

March 05, 2025

Excellent customer service! very kind and easy to understand the work done on my car More

by rosemunoz400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The 2 girls at the desk & Laura who spoke with me over the phone. , Brian Hamm
Mar 05, 2025 -

Ingram Park Mazda responded

We're delighted we could deliver an excellent experience! - Ingram Park Mazda Team

February 04, 2025

What can I say, went in for service, they did it quickly and for a reasonable price. More

by King Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 05, 2025 -

Ingram Park Mazda responded

We are happy to hear you are satisfied with our services at Ingram Park Mazda! Thanks for being part of the IPAC family, Ed.

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