Ingram Park Mazda
San Antonio, TX
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Disappointing "Man of your word" This dealership is NOT! I have never expierenced such a let down as this. From beggining to end they did not keep their end of th "Man of your word" This dealership is NOT! I have never expierenced such a let down as this. From beggining to end they did not keep their end of the bargain. I gave full disclosure of my situation and we agreed on a deal. They told me the deal 💯done, had me clean out my car sign papers sent me on my way feeling great, just break their word and second time, a week later call me to finalize the deal just to get me in to return the car bc they couldnt keep their end of the bargain. How emberassing. If they werent sure they shouldnt of gone to my wifes job to sign off on the lein, nor clean out my car and send me driving around proudly showing off their new car (as mine) and should of told me to stay in my car until they could finalize the deal. Pablo "the enforcer" was straight forward and to the point. I wish i dealt with him first. Eddie sales and Joey Sales Manager "FOS" becareful of they tell you what you want to hear and give you their "word" and even shake hands and ask you to sign your commitment with them, with no worries if they keep their end of the deal. So i had to unpack the new car and get back into my car as if I were evicted from there. More
Great experience with this dealership! Had a very pleasant experience trading in our vehicle with these guys & they made the process so simple & stress free! Super nice people and positivit Had a very pleasant experience trading in our vehicle with these guys & they made the process so simple & stress free! Super nice people and positivity all around! More
Great customer service wiiiiiith Robert Mendez!!! Seriously Robert was the best he was so patient with me! Couldn't of asked for a better person to help me! Seriously he was so amazing. I highly recom Seriously Robert was the best he was so patient with me! Couldn't of asked for a better person to help me! Seriously he was so amazing. I highly recommend buying/leasing from this agency if you do end up deciding to pay them a visit look for Robert you won't regret it! More
GREAT Experience w/Matt De Leon & Pablo Serna! Purchasing a vehicle is never a "fun" thing to do especially when you have no idea what kind of car you would like to purchase. Matt De Leon & Pablo S Purchasing a vehicle is never a "fun" thing to do especially when you have no idea what kind of car you would like to purchase. Matt De Leon & Pablo Serna were extremely helpful and took the time to understand my personal needs when searching for a new car. They were never pushy, which I appreciated very much! I test drove quite a few different vehicles on the lot and Matt never made me feel like I was a nuisance nor like I was wasting anyone's time! I am a very indecisive person & it helped to have not just one but two patient car salesmen. I did not purchase the vehicle right away because I had intended visiting other dealerships, and during that time Matt & Pablo did not hassle me one bit! They did keep in touch but it wasn't annoying one bit! Pablo helped me so much with working with my budget as well which was top priority for me! This ultimately led me to return to Mazda to make my purchase! Matt & Pablo were awesome! I would recommend anyone to work with them! I am 100% happy with my Mazda purchase! The 2017 CX-5 is too cool! I LOVE IT! Thanks Matt & Pablo!! Thanks to Jeff for also taking great care of me when servicing my old Mazda!! More
Extremely helpful IPAC has help my family get vehicles for a long time and we will continue to do so. Go see Duc, he will get you the best deal and helps you with payme IPAC has help my family get vehicles for a long time and we will continue to do so. Go see Duc, he will get you the best deal and helps you with payments that you can afford! More
Great He's. Great help and made sure I got a car. He went beyond everything. Very helpful. And keep in contact with me in everything through the whole pross He's. Great help and made sure I got a car. He went beyond everything. Very helpful. And keep in contact with me in everything through the whole prosses More
Mazda sale department Had a great experience at the local Mazda dealer , when I walked in looking to get info on the Mazda car line , I was greeted quickly by a sales man n Had a great experience at the local Mazda dealer , when I walked in looking to get info on the Mazda car line , I was greeted quickly by a sales man name Daniel , and he help me look at the different models that Mazda has to offer . More
Great service from everyone Jose and the entire sales and finance team were great to work with. Will definitely come back here first when buying my next vehicle! Good job. Jose and the entire sales and finance team were great to work with. Will definitely come back here first when buying my next vehicle! Good job. More
Robert was awesome Robert went out of his way to make sure I got the SUV I wanted and made sure it had all the accessories I needed. Robert went out of his way to make sure I got the SUV I wanted and made sure it had all the accessories I needed. More
jose ramirez Mr. Jose Ramirez was a excellent sales rep he took his time to listen our needs and wants for the vehicle, cost, and keeping with in our budget. he we Mr. Jose Ramirez was a excellent sales rep he took his time to listen our needs and wants for the vehicle, cost, and keeping with in our budget. he went above and beyond to get us the best deal the most incentives and upgrades. He has earn the trust and future business of the Anderson family and I will definitely recommend my friends and family when looking to purchase a new vehicle. More

