Ingram Park Mazda
San Antonio, TX
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Our salesman, Ben, was very helpful with suggestions and patience as we looked at several cars before making a decision. They were able to get us a better rate than the pre-approval we came in with. Very patience as we looked at several cars before making a decision. They were able to get us a better rate than the pre-approval we came in with. Very good experience. They have been very helpful and courteous when coming in for scheduled service, we will definitely be back the next time we are looking for a car. More
I went to this dealership and met with Ben. He was wonderful trying hard to get what I needed and wanted in a new vehicle. The harshest part was we were there for over five hours. Dealing with the fi wonderful trying hard to get what I needed and wanted in a new vehicle. The harshest part was we were there for over five hours. Dealing with the finance people was ridiculous. Ask to see the invoice and they will dodge you and you will never see it. The good thing is that I did my homework and walked out with what I was comfortable with. I would definitely recommend working with Ben as a sales person he is great but beware of the finance people, they are ready to screw you! More
I dreaded going looking for a new car but Ben helped make the purchase experience pleasant. He listened to what I wanted in a car and kept looking until I was happy with something he found. He made sure I the purchase experience pleasant. He listened to what I wanted in a car and kept looking until I was happy with something he found. He made sure I test drove the vehicle before considering purchasing. Once the sale was complete he made sure I understood the basics of where everything was in my new car. He even set up the Bluetooth for me. I would totally recommend this dealership and Ben to anyone looking for a new or used vehicle. More
I went in just wanting to look at vehicles. I was immediately approached by a salesman (Driss) who I must admit I was somewhat rude to. He did not give any reaction to my rudeness and was very polit immediately approached by a salesman (Driss) who I must admit I was somewhat rude to. He did not give any reaction to my rudeness and was very polite and interested in helping me find a car that was suitable for my needs. He was very convincing in getting me to go into the office to see what my qualification for a vehicle would be. I will admit he tried his best and offered me very good deals and within my price range. Unfortunately I was not ready to purchase, but I will most definitely be going back in a month or so when I am ready. I will also be giving Driss referrals to my friends and family who will be looking to purchase a vehicle in the near future. I often refer to car salesmen as wolves waiting for their prey, but Driss definitely changed my perspective of that. Sorry, just being honest. More
I have always dreaded buying a new car and dealing with pushy sales reps. But Amy and Melvin made my experience a pleasant one and hassle free. I love my new car. Thank you! pushy sales reps. But Amy and Melvin made my experience a pleasant one and hassle free. I love my new car. Thank you! More
The car buying process is stressful, IPAC Mazda helped to alleviate some of that with excellent service and assistance. They even helped with better financing. alleviate some of that with excellent service and assistance. They even helped with better financing. More
I could not wait to purchase a new car! I knew exactly what I wanted. I provided the description of the car I wanted and the staff were ready. They brought me the car for a test drive and within that ve what I wanted. I provided the description of the car I wanted and the staff were ready. They brought me the car for a test drive and within that very short amount of time I was sold! Everyone was extremely attentive, nice, respectful and a pleasure to work with. I was comfortable and more than pleased with my experience and purchase of my new car. I have shared my experience with friends and family and have encouraged all to go to IPAC Mazda for their next purchase. More
I like the friendly greeting I receive when I go to this dealership from all the staff. Amy was very nice and when she was already involved with another customer she quickly introduced me to Anthony. Anthon dealership from all the staff. Amy was very nice and when she was already involved with another customer she quickly introduced me to Anthony. Anthony did a great job answering my questions about the Mazda 5s. I appreciated Anthonys patience and his no pressure service. He answered my questions on Mazda models and sale incentives during my test drive. I found the final purchasing process stress free with the help of Anthony and sales manager, Mustafa. Mustafa shared Mazdas incentives and we arrived at a mutual sales price. My wife and I are enjoying the "ride" of our new Mazda 5! Thanks again for your combined service and help. I will recommend IPAC to my friends. Thanks, Dave Brobst More
The gentlemen that work at IPAC Mazda are really AWESOME! Very helpful and accommodating and wanted me to find the perfect vehicle and price for me. I love Mazda and that is why I have come back to this lo Very helpful and accommodating and wanted me to find the perfect vehicle and price for me. I love Mazda and that is why I have come back to this location for a second vehicle. More