Ingram Park Mazda

Hi there my name is Edgar L. I was in need of a car and searching for weeks, my stress ended when I met Manny, who introduced me to Donald AKA Duck and last filed my paper work with Robert Reyes. I was ext searching for weeks, my stress ended when I met Manny, who introduced me to Donald AKA Duck and last filed my paper work with Robert Reyes. I was extremely satisfied with Robert Reyes service, in fact because of his professional polite customer service I decided to stick whith IPAC Mazda only due to his excellent service. I was debating within two vehicles in a different dealer ship, but once I walked in and asked him what I can afford with a particular payment in mind he got me into a perfect used vehicle. Mr. Reyes didnt waste no time to figure out if I qualified or not an answered all my questions indeed in a timely manner. And believe me I asked every question possible which he answered and was not annoyed like other dealership management. To make this story short I was very pleased with everyone who helped me out especially Robert Reyes which I will recommend to others and will go back to purchase again from him. If you are looking for a new or used vehicle and great customer service I recommend to speak to Robert Reyes from mazda Ipac, his the man to talk to and he will make you the best deal out there. P.S I got me a Mazda3 black at a really reasonable payment and price thanks to Robert Reyes. More

I was greeted by Manny at time of arrival to the dealership and told me that Amy had a family emergency and was not able to assist me. He presented to me and my family the CX5 and looked at the dealership and told me that Amy had a family emergency and was not able to assist me. He presented to me and my family the CX5 and looked at the 3 different styles. After going over the numbers (prices and trade-in value)without pressure I decided to buy the CX5. Manny and the rest of the staff treated my with respect and as a valued customer. I have and will recommend my friends and relatives to come buy a vehicle from your dealership. Many thanks. More

Manny was the person we scheduled our appointment with in the first place, but we are so pleased that he was our salesman. He worked with us to get our daughter, who is a single mother, out of a dangerous cl the first place, but we are so pleased that he was our salesman. He worked with us to get our daughter, who is a single mother, out of a dangerous clunker. He was patient and understanding the frustrations we had trying to figure out just what to do. I will definately recommend to anyone I know that is looking to buy a car to contact him. What a pleasant deal. Usually, we walk away from buying a new vehicle wondering if we did the right thing. With Manny, there was no question that we did. Congradulations to IPAC Mazda for have Manny as a exceptional salesman! More

We asked for an inernet quote from Ingram Park Mazda on a new 2012 Mazda 5 Touring with tint and bluetooth. Laura responded the same day with 3 quotes on 2012 new 5's and also with some alternate 2012 models new 2012 Mazda 5 Touring with tint and bluetooth. Laura responded the same day with 3 quotes on 2012 new 5's and also with some alternate 2012 models and with a certified used 5. We had done web comparisons on KBB and were pleased with the $. Manny met us, we went for a test drive, climbed all over the car and sat down to do the sale. The trade in was a fair price for our 2006 Ford Freestyle - about 800 to 1000 less than a car in almost perfect condition - so we were OK with the bottom line price. Steve was creative and helpful with the financing, and even figured out an instant way to have our payment made electronically monthly from our brokerage account. We did buy the extended coverage, and thought $1200 wa a fair price. Manny suggested we buy road hazard coverage for the tires from a tire dealership - we would not have thought of this. Manny even helped me take my home-made roof rack off my Ford. We were never uncomfortable - even though we have not bought a new car since 1998, and had never requested an internet quote because we thought we would be inundated with emailsWe were happy wih the whol experience - very polished crew. More

Mr. Areizaga is a very kind and respectful salesman. Before I purchased my vehicle he answered all of my questions and was dedicated to getting me the car I wanted at a reasonable price. Not only was he Before I purchased my vehicle he answered all of my questions and was dedicated to getting me the car I wanted at a reasonable price. Not only was he willing to call local dealerships to get the color I wanted for my purchase but he ensured I knew how to operate all of the technology my car was equipped with before I left. I never felt pressured into making a decision. I am very thankful for him and his team and will always recommend him to my family and friends on their quest to purchase their next vehicle. Sincerely, A very happy Mazda owner! More

I drove to Ingram park from Austin in hopes of purchasing a SUV I found online. Although I was not happy that the car was being test driven and eventually sold at the exact same time I arrived (despite my no a SUV I found online. Although I was not happy that the car was being test driven and eventually sold at the exact same time I arrived (despite my notification to the sales associate 2 hrs before I made the trip); they managed to turn the experience around. Joel and his manager pulled all sorts of strings to get me very close to exactly what I was looking for within my budget. Everyone at the dealership was very friendly and I so far I am extremely happy with the car! More

I called the dealership early Saturday morning and spoke I called the dealership early Saturday morning and spoke to Amy Erickson, a salesperson. She was really cool and set up an appointment for later I called the dealership early Saturday morning and spoke to Amy Erickson, a salesperson. She was really cool and set up an appointment for later that morning. I arrived at the dealership later than planned, but was quickly greeted by a sales person as soon as I got out of my old truck. I told him I had an appointment with Amy. He shook my hand and escorted me inside where Amy was paged. Unfortunately Amy was already tied up with another customer. Which was understandable, I was late after all. She introduced me to another salesman Manny Khodayari, who was friendly, helpful and really knew his inventory! I told him I was looking for one of those cool Mazda3's and he promptly took me to the lot where he proceeded to show one in every color available! I test drove one and was really happy with the cars performance. I wanted it! Manny then walked me around the dealership to meet all the different people in the departments that I’d be dealing with, when I brought in the car for the various services they offer there. Everyone was really nice and friendly! It felt genuine. I then met with Sales Manager Robert Reyes. We crunched the numbers and arrived at a comfortable one. I then walked over to Stephen Duff’s (finance manager) office where all the paperwork was explained to me and I was informed of all the freebies! (While I was told earlier that my 12 year old clunker trade in was only valued at five hundred bucks, Stephen informed me that it was now worth double that! I was pleasantly surprised to say the least!) My favorites were the year of free wash tub service, the free Roadside service for me and anyone driving the car! But most of all, I can't wait for my free IPAD! I was in and out in about 3 hours. Not the usual 6 or 7 hour ordeal I’ve gone through in other dealerships. It’s been about a week and I'm still riding high on those "new car smell" fumes. Overall, it was a great experience. I will recommend Manny and IPAC MAZDA to anyone looking for a great car buying experience. Thank you Manny, Amy, Robert and Stephen for all you did for me. More

The salesman as well as the rest of the staff were extemely knowledgeable and helpful. They went out of their way to make us feel at home. they even delivered the car to my house because my wife cou extemely knowledgeable and helpful. They went out of their way to make us feel at home. they even delivered the car to my house because my wife could not drive. Thanks a lot More

I was originally scheduled to meet with Amy but she had an emergency. Once manny found out the make and model of the SUV that I was intersted in, we testdrove it, he showed me some of the extras that were an emergency. Once manny found out the make and model of the SUV that I was intersted in, we testdrove it, he showed me some of the extras that were on it and my whole experience in purchsing my SUV took less than 3 hours!!!! Unlike past experiences of 7+ hours trying to purchase a car! I will definately recommend Manny to all of my friends!!!! More

Evidently don't care if they sell a car or not. Made an appointment for a test drive. Had to wait 45 minutes just to drive the car. They found out we were not going to buy "today" and basically told us to appointment for a test drive. Had to wait 45 minutes just to drive the car. They found out we were not going to buy "today" and basically told us to take a hike! This bunch really sucks!!!!!!!! Also, I after 2 weeks of shopping and searching the net knew much more about their car than they did. More