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Ingram Park Nissan

San Antonio, TX

4.4
557 Reviews

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 557 reviews

November 23, 2023

IPAC Nissan service department provides great customer service and their quality of work is very good. Their service representative Sergio is attentive and stays in constant contact until the repairs are More

by Jaime G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Aguilar
Dec 06, 2023 -

Ingram Park Nissan responded

Jaime G, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

November 19, 2023

Moses Prieto is very courteous and makes certain you get the service you come to expect. He explained maintenance details thoroughly and answered questions i had asked. Very knowledgeable 👍🏼 More

by Benapaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Prieto, Steve Cotter
Dec 06, 2023 -

Ingram Park Nissan responded

Hi Benapaez, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2023

It’s good. Have kept the same service advisor for continuity. Not all perfect but courteous, keeps me advised of all going on with the service. More

by Danielllanas0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Vallejo
Dec 06, 2023 -

Ingram Park Nissan responded

Danielllanas0731, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2023

Why have appointment times for oil changes when it took over 3 hours. Moses was very polite. More

by Sue.sucik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Dec 06, 2023 -

Ingram Park Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2023

Good service Sandra gives good attention and she reports my truck service thanks you Sandra More

by guatesantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 06, 2023 -

Ingram Park Nissan responded

Guatesantos, we are so happy to read such a great review about Ingram Park Nissan! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2023

The service was immediate and I have no problems with the service that was performed. More

by johnlew.jl57
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sandra, Ruben Alvarez
Dec 05, 2023 -

Ingram Park Nissan responded

Hi Johnlew.jl57, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 04, 2023

I sent a i am interested notification for a 2021 Honda Pilot that was listed for $36,495. Shortly after received a call from Alex and scheduled an appointment for that afternoon.when I arrive I first went More

by Justseekaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos
Jan 08, 2023 -

Ingram Park Nissan responded

Hi there, It's upsetting to hear that you did not receive the top-notch service we strive to provide. And just doing a quick search, the online price for the Honda Pilot we have in stock is not what you mentioned so we feel there may be a misunderstand. I understand you feel you wasted your time but I would at least love the opportunity to pair you with one of my Sales Directors, Eddie Sharrer to ensure we have one more chance to properly look at your request and see if there is any way we can earn your business. Please give us a call directly as 210-681-6300 ext. 1207 or ask for Eddie Sharrer. Thank you for your time and we look forward to doing business in the future. Respectfully, Cassie Cantu Owner Loyalty Manager Ingram Park Nissan

July 14, 2022

IPAC Nissan was awesome! Stephen was so nice and very compassionate! He did not pressure us but let us know that we actually had options! The process wasn’t too long either! More

by Mooney Mooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen McCurdy ??????????, Jimmy Foster
Jul 15, 2022 -

Ingram Park Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ingram Park Nissan! We can't wait to see you again, have a great day.

May 13, 2022

I purchased a 2019 Nissan Rogue SV. My sales person was Nicholas Smith. I have to say, this was by far the worst experience I've ever had purchasing a vehicle. It's obvious they care mo More

by fabevaldez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Smith
April 21, 2022

These guys are crooks and very, very dishonest. Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few goo More

by AnthonyCTobias
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STAY AWAY FROM THESE GUYS , Angel Villafuerte, Roman Rodriguez, Luis Perez, Juan Gomez, Joey Lopez, Joe Cooks
May 03, 2022 -

Ingram Park Nissan responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us so we can work towards a resolution. Cassie Torres Owner Loyalty Manager Ingram Park Nissan 210-681-6300 ext. 1209