Ingram Park Nissan

First Car Buying Experience Overall it was a good experience for buying my first car. I was overwhelmed but not due to service. Ron did an awesome job giving me information and Overall it was a good experience for buying my first car. I was overwhelmed but not due to service. Ron did an awesome job giving me information and helping me out with getting close enough to the price I wanted. I was very overwhelmed by the "following" that took place even before I parked my car by the many salesman on the lot. However, very happy to have had Ron. More

My review I had driven my previous car for 16 years, so I was worried. I had not made up my mind that I want the Nissan Rogue but Louis made it very easy for m I had driven my previous car for 16 years, so I was worried. I had not made up my mind that I want the Nissan Rogue but Louis made it very easy for me to decided that it was the car for me. More

Hide & Seek I was very frustrated with my experience at this dealership. I had initially come in on a Sunday and was told that they didn't have the exact car we w I was very frustrated with my experience at this dealership. I had initially come in on a Sunday and was told that they didn't have the exact car we wanted in stock. About 3 days later I went to a car selling website and submitted my information. I immediately was contacted by Jeremiah Gonzalez. He was very friendly over the phone. I told him my expectations of the vehicle we'd like and also specified that I'd provide my own financing. He started to search for that perfect vehicle and proceeded it find it. The car was the perfect color and had the exact features I was searching for. I was very surprised that he had the car in stock when 3 days earlier they did not have it. He then QUOTED me a price which seemed to meet my budget. I then told him I'd call him back. I spoke with my family about this car, the price, and the dealership. They seemed to agree, so then I called him back AGAIN. I, once again told him about the price which he quoted to me over the phone. I told him I'd be there in about 30 minutes and he replied saying that he'd be waiting for me and that he was looking forward to working with me. He even asked what car I'd be pulling up in! When my father and I showed ip to the dealership. We weren't greeted immediately and WE had to walk to the receptionist to find Jeremiah. I was then told Jeremiah went on a "Lunch Meeting" (Keep in mind it was 4:00 PM). So now I had to work with another sales person. I was pretty upset, because if Jeremiah was going to bail, he should have said so in the first place. So Manny Zamora then proceeded to show us the car that Jeremiah had picked out. To my dismay it was NOT the car Jeremiah promised me over the phone. It was a completely different color and had some mileage on it. My father and I were VERY disappointed at this point. Manny was SUPER patient with us and had a very calming affect. He listened to ALL of our concerns and spoke to us very politely. Manny then went on to bring Jimmy Foster into the picture. Jimmy was the sales manager on the floor. He also patiently listened to our concerns and was pretty surprised at the fact that Jeremiah had quoted a price over the phone. He managed to find a car that met our criteria (although it wasn't the exact color we wanted). For the next few hours we went back and forth about price. I was very upset when I was told that there had been a miscommunication about the price and that the the car was in fact $3000-$4000 more expensive than what was quoted. My father and I walked out the door super upset about the entire situation and just very frustrated. My father and I then talked over our finances and saw that we could work with the price they had come down to. We also appreciated the fact that Jimmy and Manny worked so hard in trying to provide us the quality service that Jeremiah failed to do. So we went back to the dealership and bought the car. It must have been about 8:00 PM by the time we finished signing paperwork and to my surprise Jeremiah had STILL not shown up. I didn't realize that a "Lunch Meeting" could take 4 hours. He ended up never showing up or apologizing. As someone who's grown up around sales, Jeremiah Gonzalez was VERY unprofessional and provided poor service. On the upside, we love the car we bought and have been enjoying driving it. Manny Zamora and Jimmy Foster represented quality service and I would recommend folks to go in and speak to these two gentlemen. More

Satisfied Customer Very HAPPY with the fact that he was NOT a typical pushy salesman!! He was very friendly & knowledgeable!!! Finance guy was GREAT!! Whole process fr Very HAPPY with the fact that he was NOT a typical pushy salesman!! He was very friendly & knowledgeable!!! Finance guy was GREAT!! Whole process from beginning to end was NOT LONG ... Overall VERY SATISFIED!!!!!???? More

Unbelievable Experience on Purchasing a new Vehicle The staff at IPAC Nissan were very friendly and attentive to all my questions and concerns regarding the purchase of my new Nissan Altima SL. The only The staff at IPAC Nissan were very friendly and attentive to all my questions and concerns regarding the purchase of my new Nissan Altima SL. The only thing that troubled me about this experience was that they gave me possession of the vehicle before the financing was accepted. Other than that, everything else was an unbelievable experience, in a good way. Regards, David and Sylvia Trevino More

Professional and Friendly Having sales people like Omar Gongora who was so professional and yet so friendly, made it easier to purchase 2014 Nissan Rogue from this dealership. Having sales people like Omar Gongora who was so professional and yet so friendly, made it easier to purchase 2014 Nissan Rogue from this dealership. Jimmy Foster who put me in a rental until I got the vehicle/color I wanted was well worth it. I LOVE my Rogue. More

Vehicle tracking device. I was pretty dissapointed not to of been told of the vehicle tracking device that came with the purchase. I missed out on this with my previous car. I was pretty dissapointed not to of been told of the vehicle tracking device that came with the purchase. I missed out on this with my previous car. More

Unbeatable experience! After researching many car brands and contacting local dealerships, I knew I would end up purchasing a Nissan because Louis Rivera (the salesperson I After researching many car brands and contacting local dealerships, I knew I would end up purchasing a Nissan because Louis Rivera (the salesperson I worked with) immediately started finding a way to get me the car I wanted. During my initial phone call I was instructed to begin the basic steps towards getting approved, and as soon as I completed the process, Louis had called and was already asking what vehicle I wanted and about my specific requests. The very next day I was at the dealership, signing the papers to an even better car I had managed to get for an even better price. Every request I made was met, and the entire process was so smooth and easy that I have already recommended Louis and IPAC Nissan to my friends and family. More

Excellent Service From the moment I arrived to the dealership, I was treated very kindly. I arrived on a bicycle and was Immediately assisted by Latzu Lara. He made the From the moment I arrived to the dealership, I was treated very kindly. I arrived on a bicycle and was Immediately assisted by Latzu Lara. He made the entire experience easy. This was my first time buying a new car and I was treated as a person and not as a "sale". Latzu answered all my question about the car I decided on, a Nissan Versa Sedan SV, prior to arriving at the dealership. Once all the paper work was finished, I was to return the next day to pick up my car. Latzu drove me home on the South Side so as not to take the bus and he even picked me up from my work the next day when my car was ready. The only unfortunate part of this experience was the matter of the car's color. I was focused on buying one of 3 colors; blue, black, or red, but none were available for the model I selected. But, that will still not deter my 5 star service I received. The finance manager, Mr. Daniel "Too Tall" Martin was determined to assist me in getting the payments I was looking for. He managed to keep them overall around the highest amount I was willing to pay a month. I will definitely recommend this dealership and Mr. Lara to anyone I know who is looking for a new car. More

I had my eye on a nice Nissan Murano platinum edition, talked about it with Foster on March 15, 2014. And he gave me a great deal on it, so I said "I'll be back for it next week". We went back today March talked about it with Foster on March 15, 2014. And he gave me a great deal on it, so I said "I'll be back for it next week". We went back today March 22, 2014 ready to buy it and spoke to the same salesperson, Steve, he runs the deal with a different manager, Shaun Rice, and he changed the price. Very disappointed, we try explaining that Foster had already set a price a week before but Rice did not follow through with Foster's word. We left disappointed and without a truck, I really wish they would have kept their word! More