
Ingram Park Nissan
San Antonio, TX
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Excellent Service From the moment I arrived to the dealership, I was treated very kindly. I arrived on a bicycle and was Immediately assisted by Latzu Lara. He made the From the moment I arrived to the dealership, I was treated very kindly. I arrived on a bicycle and was Immediately assisted by Latzu Lara. He made the entire experience easy. This was my first time buying a new car and I was treated as a person and not as a "sale". Latzu answered all my question about the car I decided on, a Nissan Versa Sedan SV, prior to arriving at the dealership. Once all the paper work was finished, I was to return the next day to pick up my car. Latzu drove me home on the South Side so as not to take the bus and he even picked me up from my work the next day when my car was ready. The only unfortunate part of this experience was the matter of the car's color. I was focused on buying one of 3 colors; blue, black, or red, but none were available for the model I selected. But, that will still not deter my 5 star service I received. The finance manager, Mr. Daniel "Too Tall" Martin was determined to assist me in getting the payments I was looking for. He managed to keep them overall around the highest amount I was willing to pay a month. I will definitely recommend this dealership and Mr. Lara to anyone I know who is looking for a new car. More
I had my eye on a nice Nissan Murano platinum edition, talked about it with Foster on March 15, 2014. And he gave me a great deal on it, so I said "I'll be back for it next week". We went back today March talked about it with Foster on March 15, 2014. And he gave me a great deal on it, so I said "I'll be back for it next week". We went back today March 22, 2014 ready to buy it and spoke to the same salesperson, Steve, he runs the deal with a different manager, Shaun Rice, and he changed the price. Very disappointed, we try explaining that Foster had already set a price a week before but Rice did not follow through with Foster's word. We left disappointed and without a truck, I really wish they would have kept their word! More
It was a very pleasant experience. Isreal Butler was very professional and great to work with. He did a great job finding out what my needs were and helping me find the right vehicle. professional and great to work with. He did a great job finding out what my needs were and helping me find the right vehicle. More
I gave the ratings due to my experience with Joe Mata. This is the second vehicle that I have purchased from him, and the fifth vehicle that Rick Elizondo has been part of. I would recommend Joe Mata to This is the second vehicle that I have purchased from him, and the fifth vehicle that Rick Elizondo has been part of. I would recommend Joe Mata to anybody that would require the purchase of a new Nissan. More
I had a special circumstance, the associates I dealt with made it a point to listen and address my needs. Before this last experience {Jan. 2014}, I was not certain if I would ever purchase from this particu made it a point to listen and address my needs. Before this last experience {Jan. 2014}, I was not certain if I would ever purchase from this particular dealership again. More
Great first time buyer experience and great service! Louis was extremely friendly and helped us get exactly what we wanted and needed. Will definitely do business here again when ready for another vehic Louis was extremely friendly and helped us get exactly what we wanted and needed. Will definitely do business here again when ready for another vehicle purchase. More
Wajih Omar is one of the nicest salesman that we have ever met. He went above and beyond to help us find a vehicle we loved not just something we had no choice of getting. He was very helpful and friendl ever met. He went above and beyond to help us find a vehicle we loved not just something we had no choice of getting. He was very helpful and friendly always trying to get us the best deal. More
I went to IPAC thinking they were gonna high priced, pushy, and didn't care about me, wen David approached me and started talking about the vehicles and different prices. I liked that a lot, then wat re pushy, and didn't care about me, wen David approached me and started talking about the vehicles and different prices. I liked that a lot, then wat really surprised me is wen he asked me wat I wanted, price and car, which I thought would never happen, overall I really enjoyed the customer service at IPAC. More
The customer service was excellent. everyone was very friendly & courteous. Louis Rivera was an excellent salesman, who took care of my requested demands of what I could afford on my monthly payments. th friendly & courteous. Louis Rivera was an excellent salesman, who took care of my requested demands of what I could afford on my monthly payments. this dealership has exceeded beyond my dream of purchasing a brand new Juke at an affordable price. Thanks to everyone who was involved in assisting me with an incredible purchase. Cheryl Lee More