Ingram Park Nissan

it was not a pressure sales, I liked that. Alan Henderson was is to work with, will give out his name to people interested looking for a car. was is to work with, will give out his name to people interested looking for a car. More

i first went online to review some cars after a coworker informed me of the good offers ipac could offer. I did some research and asked some questions with Craig which he promptly answered. i submitted my a informed me of the good offers ipac could offer. I did some research and asked some questions with Craig which he promptly answered. i submitted my application, within the same day i was contacted to see if i could go there the same day which i couldnt. The next day Joe Mata called and we setup an appointment. From the moment i walked in i was treated with nothing but respect and courtesy. I was quite impressed the way operations were being ran. Even from the waiting room that my family was in, normally the kids would have been complaining within the hour but the atomosphere was good. Joe Mata and i went thru every detail i could think of. I drove the car i was thinking of buying, once we crunched the numbers we agreed on everything moved right along taking far less time than i had expected to be there. Once i went thru finance and all was set, the car needed to be detailed and Joe stayed most of the time with my son and i making sure i had all questions answered and simply kept us company. Joe has since followed up to make sure car is in good condition and i am satisfied and to ensure i didnt have any further questions. Overall, everyone did a fantastic job especially Joe. More

The service was great it did not take me but maybe 3 hours the most to drive off in my new car you all are the best be cause you are there to help your customers and not give them the run around and my hours the most to drive off in my new car you all are the best be cause you are there to help your customers and not give them the run around and my credit was not good at all but you all got me financed and payed my other car off as well More

Mr. Ramirez and Mr. Cantu were two of the most impressive employees that I have worked with in the Nissan dealership. I have been constantly going to dealership in search of a car but the previous impressive employees that I have worked with in the Nissan dealership. I have been constantly going to dealership in search of a car but the previous employees that work with me were not useful. Mr Cantu was able to offer me a wonderful and affordable price for my Nissan Altima if it wasn't for him I would not have been able to drive out with a brand new car. I would most definitely recommend him to any of my family/friends that are in search of a car . You have two of the most impressive and hard working employees. More

I want to say the sales team that I work with was great. I didnt have any problems with them. Alan and Francisco where a big help. I thought everything was fine. I was really happy until the finace guy. I I didnt have any problems with them. Alan and Francisco where a big help. I thought everything was fine. I was really happy until the finace guy. I have a huge problem and dont like how things turned out after the fact. I have a bad tatse in my month on how after the fact I was treated. 1st eveyone was like yes sir there is no problems everything is fine. I signed everything and went on my way. I love the new car. Only to be called Monday over and over that something was wrong. Well I have already been driving the car over the weekend. Before I left Friday I asked if everything was fine and Im I good to go. The finance guy said yes, Im good to go enjoy your car. So monday I am getting calls saying they are going to run my fathers credit again. For what? I dont know or am I happy about that. The car is under my name only. So running my fathers credit was not right. The person on the phone said they had to, as if I didnt have a choice. Then I continue to get calls on my phone during the day and into the night. I worked late Monday so couldnt really answer my phone and to my understanding everything was fine. Im good to go. Well I got calls untill 930 pm. Im not happy about that. So i call the guy back first thing Tuesday morning to find out there was a problem and now I have to come in and sign all over again. However this time I dont have the same intrest rate, or payment, or term of contract. I felt pressured to sign because I had the car over the weekend already. Remember everything is fine. Only to be called back once agin and to my shock my payment is more, intrest rate is more, and term is shorter. The finance guy that called me back said "its not a big deal its only 20 bucks." Well thats not what was talked about friday, my rate and least term where all different Friday. I said well I guess Ill take the car back to you guys then. Only then did he say let me see what he can do. Then calls me back with the same payment info, but not the same rate. He once again says"its not a big deal. Its onlt a .10 of a point. " I do not feel comfrotable with this deal after the fact of Im good to go enjoy your car. To have everything changed on me after the fact when I already have the car. I feel like this was bad business and am very disappointed. After the fact I was bragging about you guys to my friends and family this weekend on how good you took care of me. Now I have to go back to them and tell them dont buy here they will change everything on you after you have the car. More

Everyone at Nissan IPAC, especially Sales Representative Ben Pena, were extremely courteous, knowledgeable & helpful. Our overall experience was more than expected. Very professional yet exceptionally plea Ben Pena, were extremely courteous, knowledgeable & helpful. Our overall experience was more than expected. Very professional yet exceptionally pleasant. We definitely will recommend Nissan IPAC to our friend & colleagues. Thank You Sincerely -Connie Medina More

Overall Good experiance, worked hard to get me what we wanted. The sales and finance people where friendly and also a plesure to work with. wanted. The sales and finance people where friendly and also a plesure to work with. More

Omar was an extremely kind and professional sales rep. He was not pushy and told me exactly what I needed to know about the vehicle. He was very clear and direct with me which is important in the process He was not pushy and told me exactly what I needed to know about the vehicle. He was very clear and direct with me which is important in the process of getting me to buy. I would recommend Omar to anyone. More

Our sales rep along with sales manager exemplified what customer service is all about. They made me the customer feel like I was the only customer present. They were very professional and I feel they went customer service is all about. They made me the customer feel like I was the only customer present. They were very professional and I feel they went above and beyond. More

I was treated like I was family.. everyone at the dealer ship was nice and was very helpful. I would definitely recommend this dealership to everyone I know. ship was nice and was very helpful. I would definitely recommend this dealership to everyone I know. More