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Ingram Park Nissan

San Antonio, TX

Overview
Reviews
4.5
596 Reviews
Call Dealership (210) 610-7343
View Awards

6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 596 reviews

June 28, 2024

Took great care with my needs. Will return next Time. All staff were helpful and friendly. More

by m3926134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Coronado
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Jun 30, 2024 -

Ingram Park Nissan responded

M3926134, we are so pleased you enjoyed your visit to Ingram Park Nissan! We're looking forward to your next visit with us!

June 25, 2024

I was able to get a service appointment right away. Dan, the service advisor, was very nice and professional. I also like that breakfast and beverages were available for customers. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Smith
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Jun 26, 2024 -

Ingram Park Nissan responded

Holly, we're glad to hear Dan and the team at Ingram Park Nissan provided you with prompt service and a comfortable experience. Thanks for sharing your feedback and for being part of the IPAC family!

June 22, 2024

We great , great . it just took long , for my car to service. Moses was great! More

by sylcguz52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Garza
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Jun 22, 2024 -

Ingram Park Nissan responded

Thank you again for taking the time to let us know how Moses did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

The staff were all very friendly and helpful. They kept me informed of additional items that needed to be serviced. More

by bl2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses prieto
Report | Print
Jun 20, 2024 -

Ingram Park Nissan responded

We're glad to hear our team at Ingram Park Nissan provided friendly and helpful service while keeping you informed. Thanks for being part of the IPAC family!

June 08, 2024

Outstanding service and professionalism. I'm confident in the quality of maintenance and have no doubts that my car is in good hands. More

by Rick Hillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Jun 09, 2024 -

Ingram Park Nissan responded

Rick Hillman, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2024

We received excellent service. Attendant was very courteous. Ingram Park Nissan is trustworthy to work with. More

by aliceh6807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Vallejo/922
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Jun 10, 2024 -

Ingram Park Nissan responded

Thank you for sharing your positive experience! We're glad to hear our team at Ingram Park Nissan provided excellent service and courteous assistance. We appreciate your trust in us! Thank you for being part of the IPAC family!

May 25, 2024

People are not pleasant looks that they are not happy not friendly just there to do a job I think the colture needs to change More

by room4rentsanantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moses
Report | Print
May 28, 2024 -

Ingram Park Nissan responded

We apologize if our team's demeanor left a negative impression. We strive to create a welcoming environment and it's clear we fell short during your visit. Your feedback is valuable, and we'll work on improving this aspect of our service. If you'd like to discuss further, please reach out at your convenience. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

May 25, 2024

Easy experience and couldn't have hope for a better experience. Made car shopping a stress free time More

by droopy702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Broderick
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May 27, 2024 -

Ingram Park Nissan responded

We're delighted to hear that your car shopping experience at Ingram Park Nissan was stress-free and enjoyable. Thanks for sharing, and welcome to the IPAC family!

May 25, 2024

The updated service is acceptable. However, I found damage to my drivers door. Be aware More

by pjtubridy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 27, 2024 -

Ingram Park Nissan responded

This review is very concerning to read. We take these claims very seriously and would never intentionally damage a customer's property. I would appreciate the opportunity to speak with you again to properly address this feedback. Please feel free to give me a call. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

May 28, 2024 -

Ingram Park Nissan responded

This review is very concerning to read. We take these claims very seriously and would never intentionally damage a customer's property. I would appreciate the opportunity to speak with you again to properly address this feedback. Please feel free to give me a call at 210-681-6300 Thank you, Jessica Jalomos Customer Relations

May 17, 2024

Service is always quick and the service writers are always helpful and knowledgeably,patient and friendly. They always explain in detail what must be done or what can wait. More

by Roque2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Prieto
Report | Print
May 20, 2024 -

Ingram Park Nissan responded

We're glad to know you've had consistently positive experiences with our service team at Ingram Park Nissan. We always aim for clear communication and efficient work, so it's great to see that reflected in your visits. Thank you for being part of the IPAC family!

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