Ingram Park Nissan

IPAC Nissan was awesome! Stephen was so nice and very compassionate! He did not pressure us but let us know that we actually had options! The process wasn’t too long either! Stephen was so nice and very compassionate! He did not pressure us but let us know that we actually had options! The process wasn’t too long either! Then Jimmy got us a lower rate and monthly payment! Score! Will definitely be back! And refer whoever we can! Thank you IPAC! More

These guys are crooks and very, very dishonest. Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few goo Please don't trust their good review as there seems to be a pattern there. They must have had their family members or friends call in for the few good review they do have. Got a promotional letter stating they wanted to buy my 2015 Nissan Altama, which is in in mint condition) for about just under $13,000,00. OK Ill bite, I went there and saw a 2018 Altama with a bad dents, scratches and pretty badly used tires with 45,000 for $23,95.00. As I walked the lot I saw a 2022 for $27,000.00. Okay who's the idiot who is going pay $24.000.00 for a used Nissan with dents and in C condition when they can get a new one with warrantee for $3,000.00 more? (The value of a 2018 Nissan based on listings for the 2018 Nissan Altimas on websites average listing price is $16,200. Prices ranges from $14,000 to $20,500 for mint condition Nissan (MINT CONDITION). I quickly noticed that their prices for used vehicles were over-inflated. So lets say you take the mid range for this 2018 damaged vehicle in C condition it should run about $17,000.00 at best, minus my $13,000.00 they offered me for my trade-in that leaves a balance of $4,000.00, RIGHT? Basic first grade math, Plus a few add on's of course, so lets say $4,500.00 balance, RIGHT. These two cons go to a private room, including the manager and come out with a figure of $18,950.00 more for the used dented 2018 Nissan and also taking my 2015 mint condition Nissan as a trade-in. How the heck do you get $19,000.00 balance when the vehicle is really worth $17,000.00 or lets say $19,000.00 on the high end minus a trade-in of $13.000? That leaves a balance of $6,000.00, not $18,950.00 more. STAY AWAY FROM THESE GUYS More

After waiting 1 hour 45 minutes for "express" service my car wasn't even in the bay. Express, service advisor and service manager all kept telling lies. I will NEVER return and have advised family, friend car wasn't even in the bay. Express, service advisor and service manager all kept telling lies. I will NEVER return and have advised family, friends and co-workers not to go there also. Shouldn't be called service because there WASN'T ANY!!! More

Friendly sales person (Dwight), clean facility good car selection, great Saturday hours of operation, nice internet sales person (Sandra) selection, great Saturday hours of operation, nice internet sales person (Sandra) More

2 terrible experiences with ipac Nissan. First was with the service department. Didn’t do a service but charged me for it. And then didn’t want to refund my money. Had to call th we general manager. Then the service department. Didn’t do a service but charged me for it. And then didn’t want to refund my money. Had to call th we general manager. Then they called and wanted to buy my vehicle. When I went. I never heard from anyone if I was approved after they kept me there fir three hours. Will never go back. More

Great Job 👍. On 10/09/21, I had a service appointment to complete Recall work. Had to wait since May for the parts, for Drivers Assit. Finally had work completed. I have to say I had the Best Service Adviso complete Recall work. Had to wait since May for the parts, for Drivers Assit. Finally had work completed. I have to say I had the Best Service Advisor (Dillon Vikari)! He located the parts Left and Right Sensors. My whole process took about 3 Hours. Dillon offered me the Shuttle, which I took. He kept me informed through the whole process. He went out of his way to show me where the Driver Assit Sensor's are located. (Dillon Vikari) is a true Asset to the IPAC Nissan Service Team. Keep up the good work! This is good customer service. I Recommend Dillon Vikari as your Service Advisor. 👍 Thank you. Michael C. . More

Great purchasing experience with car sales man Tony Carrillo. Thank you! I recommend you all! Carrillo. Thank you! I recommend you all! More

Not sure why I did not learn my lesson sooner. They are a rip off. They charged me $500 for a tire that cost $190. They intentionally messed up the car out of spite. Do the world a favor and keep their drive rip off. They charged me $500 for a tire that cost $190. They intentionally messed up the car out of spite. Do the world a favor and keep their driveway. More

The salesman, Isaiah, responded to my inquiry about a Tundra. He quickly assess my needs and even was thoughtful enough, because I recently injured my leg and could not walk properly due to a cast, offer Tundra. He quickly assess my needs and even was thoughtful enough, because I recently injured my leg and could not walk properly due to a cast, offered to drive to my house and pick me up so I can see what the vehicle was like. More