Ingram Park Nissan

Steve Cotter was outstanding in helping close the deal as I replaced my first car that was purchased from the same dealership in 2010. Craig Johnson has built a great customer service foundation which I re I replaced my first car that was purchased from the same dealership in 2010. Craig Johnson has built a great customer service foundation which I recalled when I had o buy my new car this time and back in 2010. More

I felt Richard was amazing. I have never felt so comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! comfortable with purchasing a vehicle before. Richard was honest and really listened to my needs. Thank you Richard! More

We were just looking and my husband spoke to Boris for a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a truck. We decided to trade in 07 ford and purchase an Altima. The experience was handled well. My only complaint paper work took forever. I give it a plus on service overall. More

My experience at IPAC was great, but my experience with Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question t Albert Mousisyan was exceptional! He was not aggressive in his approach and really listened to what I was looking for. Even when asked a question that I was not too sure of, he took his time explaining everything in detail. I have always purchased new vehicles, but this experience has been the most pleasant by far. The transition with the trade in if my old car to my 2013 Nissan Altima was so easy and efficient. I took a family member with me and we were both offered beverages and even snacks while waiting. During my test drive he took me through all the bells and whistles which I really appreciated because I am not electronic savvy. He informed me about all the warranties and packages I was able to purchase and let me know which ones would benefit me personally. He even called me the next day to check on how I was liking my new Altima and if I had any further questions. If you are in the market for a new car and exceptional customer service go to IPAC and ask for Albert Mousisyan! I highly recommend it! More

All of my responses are based on my experience with our Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was fin Sales Consultant, Freddy Morales. Freddy knew that my wife wanted the Nissan Rogue and he went to extraordinary lengths to see that the deal was finalized. Throughout the negotiations Freddy was patient, friendly, accommodating committed to service. Even after the purchase was completed Freddy was readily available to help with further questions and requirements. Freddy is an exceptional example of a dedicated Sales Consultant and an excellent ambassador for Ingram Park Nissan. More

My car had been totaled in an accident and I was not looking forward to the process of getting a car. I had decided that I did not want a new car. After searching for our days at various dealerships, looking forward to the process of getting a car. I had decided that I did not want a new car. After searching for our days at various dealerships, both online and actual visits to the dealerships, I found IPAC. I found a car online that I liked and made an appointment to see it. Allan and Victoria were the two people that made my purchase easier. Although the process took almost four hours they were cordial, friendly and professional. The only complaint that I have, is that the car was not as clean as I thought when I drove it off the lot. Everything else was terrific. More

I was a little skeptical when I drove in. I didn't want to purchase a vehicle at that time but then John took me around the lot showing me the cars I was interested in. He made feel very at ease. I wo want to purchase a vehicle at that time but then John took me around the lot showing me the cars I was interested in. He made feel very at ease. I would definitely send my friends with John he was awesome to deal with. More

From the very first contact by phone with Mr. Mata, the interaction and communication was exemplary of professionalism and a genuine interest in my needs. Upon arriving at the dealership, I had the honor interaction and communication was exemplary of professionalism and a genuine interest in my needs. Upon arriving at the dealership, I had the honor of meeting Mr. Nolan Madrid. His charisma and his ability to fluently speak in my native language gave me a sense of ease and comfort as if I was talking to a friend. Throughout the whole process of buying my new vehicle, I found Mr. Madrid to be very knowledgeable and attentive in exploring my interests, likes, needs, and answering my questions. In the end, I felt I had made a friend. I am truly impressed with the quality of service and attention to customer service that IPAC provides. More

My experience started out pretty terrible here, waiting for an hour before getting any help and staying there past the time I wanted was not apart of the plan. However, once I started working with Richard for an hour before getting any help and staying there past the time I wanted was not apart of the plan. However, once I started working with Richard it was smooth sailing. He really paid attention to what I wanted and got the car I wanted at the price I wanted. Richard really made the experience much better; this is why I am giving them this rating. I would recommend this dealership as long as they don't make anyone wait as long as I had to. More

This was my second experience leasing a Nissian at IPAC in San Antonio. I must say that the entire experience from working with Joe Mata in the Sales Dept to , Craig in Customer Relations, Finance Manager in San Antonio. I must say that the entire experience from working with Joe Mata in the Sales Dept to , Craig in Customer Relations, Finance Manager, IPAC Manager, to the Manager of Service Department was a great experience. Everyone at IPAC went out of their way to make sure buying a car was a pleasant and less stressful experience and they were very accommodating to a customer's individual needs. Since I work in a Customer Service industry myself I am very aware of what is good customer service and what will bring a customer back. I must say, I would definitely recommend IPAC Nissian to my friends! Thanks again! Ms. Nancy Mace More