Ingram Park Nissan

From the moment we arrived we were greeted by genuinely friendly and knowledgable people. We had the pleasure of meeting Dale Stehle and he set everything in motion. Steve Cotter handled selecting a vehicl friendly and knowledgable people. We had the pleasure of meeting Dale Stehle and he set everything in motion. Steve Cotter handled selecting a vehicle, and Jason Swindle handled a very pleasant closing (paper work). Throughout the experience we were treated wih respect, and every effort was made to answer our questions and meet our requests. There was no 'dreaded' hard slamming 'sales approach'. Rather, it was an attitude and experience of 'I am here to help you find what you are looking for'. Discounts initially quoted on certain vehicles were honored and there was no pressure from the dealership to push what they wanted to sell versus what we wanted to buy. We passed by 4 or 5 Nissan dealers to get to IPAC Nissan, a 1/2 hour drive from home, and plan to continue to do so for service on our Nissan. We feel it is well worth the drive for the experience we are having with IPAC Nissan. We could not be any more pleased or satisfied with the purchase experience we have had with the people at IPAC Nissan. More

Joe couldn't have been nicer as a salesman. He wasn't your typical "car salesman," in the fact that he didn't pressure me into buying the car: no threats or ultimatums if the sale didn't get compl wasn't your typical "car salesman," in the fact that he didn't pressure me into buying the car: no threats or ultimatums if the sale didn't get completed in the same day. I was very impressed with the professionalism and courtesy extended by the sales staff and am looking forward to establishing a long-term relationship with the entire IPAC team (maintenance included). More

This is the second automobile that i bought at Ingram Park Nissan because i had a really good experience the first time. The second time it was even better; I am pretty sure i will come back again and i Park Nissan because i had a really good experience the first time. The second time it was even better; I am pretty sure i will come back again and i will recommended it to friends and relatives. More

I was basically lured in by an internet salesman with promises of a great trade-in value and lots of incentives. None of them were true. They offered a horrible trade value well under KBB and then tried promises of a great trade-in value and lots of incentives. None of them were true. They offered a horrible trade value well under KBB and then tried to lower the trade-in value after I took the car as a "loaner" while they were supposed to be getting a better trade value. Internet price was listed much lower than what they actually offered and there were no "incentives" in the final price.I finally took the new car back and am looking at purchasing elsewhere. Sad thing is, I have bought from IPAC for 20 years. Customer loyalty obviously means nothing to them. There are lots of poor reviews on the internet for this dealership in terms of deceptive practices. I am shocked it is rated this high on this website! Do your research and buyer beware! More

I had a great experience. I was really close to settling for another new car (Versa) that I wasn't too fond of because of the price; and they helped me get a great deal on the car I really wanted (The Nissa for another new car (Versa) that I wasn't too fond of because of the price; and they helped me get a great deal on the car I really wanted (The Nissan Juke). More

My experience at IPAC was great. The customer service that Mr. Omar and Mr. Foster displayed was wonderful. They greeted us, identified their names, and titles, over us courtesty beverages, inquired abou that Mr. Omar and Mr. Foster displayed was wonderful. They greeted us, identified their names, and titles, over us courtesty beverages, inquired about expectations. They were very thorough in explaining things to us and gave direct anwers to questions. The work they provided to us was quality, but in a reasonable time frame. They were chipper and was pleasant to work with. My overal experience was wonderful. The only reason I rated the price as a 4-"good" is due the the fact I was unable to deny the $1500.00 add-on (scratch guard protection on car seats, special gloss on paint, and vehicle protetion monitor). No fault of Mr. Foster or Mr. Omar that IPAC Nissan put these optional features on a car and make it mandatory that they consumer buys it. If I could have denied this add-on I would have rated everything as a 5. More

This was the first time buying a care when I felt I was This was the first time buying a care when I felt I was in charge and I walked away feeling that I did not get taken to the cleaners. Everyone trea This was the first time buying a care when I felt I was in charge and I walked away feeling that I did not get taken to the cleaners. Everyone treated me like I was most important and not just another opportunity to sale a car. I was recommend IPAC in the future. The sales associate should receive an "At a Boy" for a super job. Ernest More

I'm spanish speaking so I will give my experience in spanish. El Sr. Omar fue muy amable desde un principio cuando hice la llamada para pedir informacion acerca del carro que posteriormente compramo spanish. El Sr. Omar fue muy amable desde un principio cuando hice la llamada para pedir informacion acerca del carro que posteriormente compramos. Cuando llegamos a agencia nos atendio muy bien e incluso hizo todo lo posible para atendernos por completo y evito cualquier tipo de distraccion. Nos aconsejo lo mejor que pudo y nos hizo sentir en confianza y esto fue determinante para la compra del automovil. Esta era la tercera vez que ibamos a la agencia, pero desgraciadamente habiamos tenido una muy mala experiencia con otro vendedor que no hizo nada por darnos un buen trato o incluso vendernos algo. El Sr. Omar es una muy buena persona y esto ayuda totalmente en su trabajo porque hace sentir a los clientes en confianza y esto es determinante al momento de tomar la decision en la compra de un carro. Definitivamente yo recomendaria su agencia y sobretodo al Sr. Wajih Omar a mis conocidos y amigos interesados en comprar un carro. More

Wajih was extremely friendly and very helpful. He was very attentive to our needs and helped make the car buying experience pleasant. This dealership had the best selection and prices in San Antonio, so very attentive to our needs and helped make the car buying experience pleasant. This dealership had the best selection and prices in San Antonio, so I would recommend it to others interested in purchasing a Nissan. More

To say my experience here was amazing is an understatement! I inquired about a vehicle online, and received a call back within an hour. Mr. Diaz arranged for Lewis Black to be my personal rep s understatement! I inquired about a vehicle online, and received a call back within an hour. Mr. Diaz arranged for Lewis Black to be my personal rep since. Mr Black is amazing!!! He answered every question I had, even threw in some stuff I didn't know about. He is what made this experience flawless. I am so pleased with every part of this process, everyone was so helpful and friendly. If each experience is like this I will be and IPAC customer for life. More