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Ingram Park Nissan

San Antonio, TX

Overview
Reviews
4.3
619 Reviews
Call Dealership (210) 610-7343
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6990 Northwest Loop 410

San Antonio, TX

78238

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Showing 619 reviews

November 27, 2024

I was very disappointed in the communication if this lengthy repair. I had to call to get any information on my car even though I was promised updates. Happy to have my car back.l after 7 weeks More

by Sherryyezak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul, ricky
Report | Print
Nov 27, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the communication issues during your repair. We strive for better service and appreciate your patience throughout this process. If there's anything more we can do or discuss, please feel free to reach out. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

Nov 28, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the communication issues during your repair. We strive for better service and appreciate your patience throughout this process. If there's anything more we can do or discuss, please feel free to reach out. Thank you, Jessica Jalomos Customer Relations 2106816300

November 20, 2024

I had a 1030 appointment for an oil change. It took over 3 hours to complete. More

by Brade51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Nov 20, 2024 -

Ingram Park Nissan responded

I'm sorry to hear about the longer-than-expected wait time you encountered. We aim for efficient service, especially when an appointment is made, and your feedback is valuable to us. If there's anything we can do to further assist, I invite you to please reach out. Thank you, Jessica Jalomos - Customer Relationship Manager - 2106816300

November 18, 2024

Service was great and professionalism was good. Exceeded my expectations for car maintenance at a dealership.. More

by jamecucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin service department
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Nov 18, 2024 -

Ingram Park Nissan responded

We're delighted to hear that our team at Ingram Park Nissan exceeded your expectations for car maintenance. Thank you for being part of the IPAC family!

Nov 19, 2024 -

Ingram Park Nissan responded

Jamecucci, thank you for your kind review; we are happy to pass along your comments to the team here at Ingram Park Nissan! If you have any further questions, please don't hesitate to reach out!

October 22, 2024

The service was completed without to much inconvenience and got me back on schedule in the minimum time. Good efficiency and dependable service. More

by Frontier 2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Oct 23, 2024 -

Ingram Park Nissan responded

We're delighted to hear that our team at Ingram Park Nissan provided efficient and dependable service, getting you back on schedule quickly. Thank you for your feedback and for being part of the IPAC family!

October 12, 2024

Bis wast great at providing good service. Looking for this kind of service on my next visit. More

by estala852@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bis
Report | Print
Oct 15, 2024 -

Ingram Park Nissan responded

Thanks for choosing Ingram Park Nissan! Bis will appreciate the shoutout. See you next time, and thank you for being part of the IPAC family!

October 04, 2024

After initial confusion due to Paige’s tablet all was very good. been your customer since 1994 More

by Ingram
Recommend Dealer
Yes
Employees Worked With
Paige
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Oct 06, 2024 -

Ingram Park Nissan responded

Ingram, we are happy to hear that Paige was helpful and helped Ingram Park Nissan earn your five-star review. Thank you for being part of the IPAC family!

August 17, 2024

The service was great. The person that helped me was very thorough, informative and very professional at all times. More

by mjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
Report | Print
Aug 19, 2024 -

Ingram Park Nissan responded

We're delighted to hear that you had a great experience with our team at Ingram Park Nissan. Thank you for being part of the IPAC family

August 06, 2024

I've been using this dealership for the last 12 years! I am pleased with their service! More

by mariposaproa7879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wagner
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Aug 06, 2024 -

Ingram Park Nissan responded

We appreciate your loyalty! Thank you for being part of the IPAC family. -The Ingram Park Nissan Team

July 31, 2024

I worked with Rolando Villalobos, was a great help, easy to work with and was able to walk away with a great vehicle. More

by dcarvaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Villalobos Jr.
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Jul 31, 2024 -

Ingram Park Nissan responded

We're delighted to hear that Rolando made your experience at Ingram Park Nissan smooth and enjoyable. Enjoy your new vehicle, and thanks for the positive feedback. Welcome to the IPAC family!

July 29, 2024

Bis was ok he did the best he knew how the dealership’s internet was down management was not prepared for such an outage. Everyone was scrambling to find the correct forms and needed to be taught how to us More

by richard0459
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Young
Report | Print
Jul 31, 2024 -

Ingram Park Nissan responded

Richard0459, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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