Ingram Park Nissan

Using the internet made it easy to get the preliminary items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. J items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. John made us feel comfortable and provided us with a test drive in the Rogue that we had picked out prior to the visit. The negotiations were simple to the point and completed in a short time frame. E.J. Johnson was very professional and also made us feel comfortable with the visit and we were completed with the financing process in short order. The Rogue was cleaned and ready for us at the front door, can't get any better than that. More

EVERYONE INVOLVED IN MY PURCHASE WAS GREAT!! I HAD BEEN SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I T SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I TALKED TO IN THE INTERNET SALES DEPARTMENT, TO THE SALESMAN THAT SOLD ME THE CAR, TO THE FINANCIAL DEPARTMENT AND EVERYONE ELSE IN BETWEEN THE EXPERIENCE COULD NOT HAVE BEEN BETTER! I TRADED IN MY OLD VEHICLE AND WAS PLEASED WITH THE AMOUNT OF MONEY I GOT FOR MY TRADE AND SINCE I HAD NO IDEA I WOULD BE MAKING THE PURCHASE RIGHT THEN THE SALESMAN FOLLOWED ME TO MY HOUSE TO GET THE TITLE FOR MY OLD TRUCK SO THAT I COULD DRIVE MY NEW JUKE AND HAVE IT RIGHT THEN!! ALL OF MY QUESTIONS WERE ANSWERED IN FULL AND EVERYONE TOOK WHATEVER TIME IT TOOK TO GET THE TRANSACTION COMPLETED IN A TIMELY AND PLEASURABLE MANNER. I HOPE I CONTINUE TO HAVE THE GREAT RELATIONSHIP WITH THE DEALERSHIP AS I CONTINUE THE MAINTENANCE ON MY NEW JUKE. More

Everyone was nice. My complaint is that I had to return to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank wa to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank was filled the last visit I had to make which was nice. More

Customer Service was excellent Mr.John Gatewood is a great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean environment which talks really good about a place. More

Everyone I dealt with there was very professional. They wanted to hear about my concerns and to make sure I was satisfied during and after my purchase. They were honest about the price and gave me a good p wanted to hear about my concerns and to make sure I was satisfied during and after my purchase. They were honest about the price and gave me a good price. I would recommend this dealership to my friends and relatives. More

i had the BEST experience. no one made me feel bad about my situation, talked down to me, or approached me like a shark. everyone was extremely nice and patient with me. i especially want to thank craig d my situation, talked down to me, or approached me like a shark. everyone was extremely nice and patient with me. i especially want to thank craig doyle. it was because of his service that i decided to buy! even with his other customers, he made me feel like i was his only customer. i truly haven't said enough to describe the helpfulness craig showed me, but i hope this email paints the picture. thank you thank you thank you! More

I am very happy that I chose Ingram park for my first car purchase. Albert, was simply awesome .He realized the fact that I was a first time car buyer and offered me great help. He patiently took time to purchase. Albert, was simply awesome .He realized the fact that I was a first time car buyer and offered me great help. He patiently took time to show me the car,helped me to test drive it. We then started to sit and start discussing about the price. He clearly listened to my expectations, and we finally arrived at a price. He was very patient. He made Ingram Park Nissan a one stop place for all my Shopping, finance, Maintenance and Insurance needs. He clearly noted the points which I wanted him to take a note of. Thought it was late in the night he made sure that everything was in place. He gave me the documents what he had to give us and even offered us great help even on the second day. We had great trust on ALBERT and INGRAM PARK Nissan and I guess we got we were looking for.Thanks ALBERT and thanks IPark. More

John was very friendly and helpful from the start. He showed me a vehicle that fit what I was looking for. As a matter of fact, that vehicle, the one I bought had more features than I was expecting to be showed me a vehicle that fit what I was looking for. As a matter of fact, that vehicle, the one I bought had more features than I was expecting to be able to buy. They worked with me on a price, I might have liked to get down another $1000. but it was exceptable. More

Originally I dealt with Dale in the Internet Sales Department by phone. He was wonderful! Helpful, knowledgeable, professional and friendly. When I finished purchasing my Xterra, he found me and intro Department by phone. He was wonderful! Helpful, knowledgeable, professional and friendly. When I finished purchasing my Xterra, he found me and introduced himself to my Mom and I. He was very nice and welcoming. James handled some of the financing discussion and he was very nice and helpful. I was hoping to purchase the vehicle for less, but James was able to meet the monthly payment maximum for me, at least, which I appreciated. Georgette handled the final paperwork at the end of the sale and she was extremely professional, knowledgeable, patient and friendly. I changed my mind about some of the paperwork suggestions, so she had to re-do it a couple of times. She was helpful and understanding. Since the purchase of my new Xterra, I have dealt primarily with Craig Johnson in the Customer Care Department. When he found out that my Mom speaks Spanish, he came out to meet with her and spoke with her at length. Was very engaging and nice. He has consistently made himself available for questions and issues. Within an hour of driving off the car lot, the "Service Engine Soon" light came on. Apparently, there was a faulty sensor device in the engine. I had to have the car taken back to the dealership in order for them to take care of the problem. In so doing, I have been communicating with Craig in order to get the repair completed. Both Craig and Georgette have bent over backwards to accommodate me and help me with questions and concerns. More

We started off with an internet salesperson and let him know that we were driving fours to come and buy an armada and he assured us that our payments were not going to be over the max I could pay. We were know that we were driving fours to come and buy an armada and he assured us that our payments were not going to be over the max I could pay. We were expecting to go in with no haggle pricing. The first offer was way over our limit. Not only that, there was an internet price that was given and when we went in, they told us that the price on the internet was no longer valid. Well, had we known that, we would never have driven so far. We were there for two hours and after the papers were signed, we had to wait another hour to have the car detailed and washed. The salesperson also told us that the third row of the armada reclines and found out that it does not. To top it all off, when had the chance to inspect the car, they sold us a brand new car with a long scratch on it. We understand the whole "they gotta make a sale" attitude. But people are investing a lot of money into their purchase and I probably would have done things differently like purchase from another dealer. More