Insider's Auto Sales

I purchased a used 2024 Ford Transit from Insider Auto #2 in December, paying over $31k, specifically because I wanted the peace of mind of buying from a dealership instead of a private seller. Unfortunat in December, paying over $31k, specifically because I wanted the peace of mind of buying from a dealership instead of a private seller. Unfortunately, that peace of mind was not delivered. Because the vehicle was purchased in Virginia, I was later told that Insider Auto #2 could not handle the Maryland inspection, and that I would need to take care of it myself. When I attempted the Maryland state inspection, the van failed due to a Check Engine light, with multiple diagnostic codes, on a vehicle with less than 30 days since purchase. When I escalated the issue and spoke directly with Guillermo (manager), the response was essentially that “these things happen” and that I would have to deal with it on my own. This is not what most buyers expect when purchasing a vehicle from a licensed dealer—especially a work vehicle like a Ford Transit. Yes, it’s a used vehicle, but buying from a dealer should come with accountability and post-sale support, particularly when problems appear immediately after purchase and prevent inspection and registration. I’m leaving this review to be transparent with future buyers: If you’re considering Insider Auto #2 and any of its affiliates, make sure you clearly understand what support (if any) you’ll receive after the sale, especially if you are registering the vehicle out of state. Be aware and do your due diligence. More