International Kia of Orland Park

Great experience working with James Johnson and the entire team. Everything went seamless and it was pressure-free. Will be working with them again!! entire team. Everything went seamless and it was pressure-free. Will be working with them again!! More

Horrible experience with their finance department and General Manager, Chad. My family has bought five cars from here. We moved to Tennessee and traded in a car we bought from a Kia dealership here, wh General Manager, Chad. My family has bought five cars from here. We moved to Tennessee and traded in a car we bought from a Kia dealership here, where we had a fabulous experience. We need a refund on our gap insurance, and I have been trying for three weeks to get someone to help me. I talked to one finance person, finally, after going online and cancelling my gap insurance myself, explaining to him that the dealership has to give me the refund. I asked if he needed my new address since I didn't want the check sent to my old house, and he didn't take it. He said he would handle it, but I got one phone call and one email with no information. I have emailed and called and no response from him. I then called the GM several times and emailed him, no return call at all. Horrible customer service. It shouldn't be this hard to get a refund on gap insurance sent to me. If I owed them money, they would be all over me. I have family and friends still in Illinois, and I will recommend not to get a car from there. So disappointed. I plan to take more actions to get this refund since they won't help one of their customers. More

Muhammad was AMAZING! His customer service exceeded all salesman that I met on the day of my purchase. Actually, ever! Very friendly, personable and not pushy whatsoever His customer service exceeded all salesman that I met on the day of my purchase. Actually, ever! Very friendly, personable and not pushy whatsoever. After meeting the manager and financial representative, I was sold! Make sure to ask for Muhammad when purchasing your new or used vehicle. You will not be disappointed! More

No pressure sales. Mike went over the car in detail after the sale. Paperwork was easy and they were all very nice and professional. Mike went over the car in detail after the sale. Paperwork was easy and they were all very nice and professional. More

I took my car in for service, and it was returned to me with visible damage that was not there before. I had inspection pictures taken before the appointment as proof, and even after showing them to the se with visible damage that was not there before. I had inspection pictures taken before the appointment as proof, and even after showing them to the service manager, they refused to take responsibility. What’s worse, the service manager flat-out denied any wrongdoing and made no effort to correct the situation. Instead of owning up to the damage and resolving the issue professionally, they acted like nothing happened. Completely unacceptable behavior from a business that’s supposed to value customer trust. Looking at other reviews, I can clearly see that I’m not the only one who has had a bad experience here. This seems to be a pattern, not a one-time mistake. Do yourself a favor and stay far away from this dealership. Poor service, poor accountability, and absolutely no integrity. More

What a great experience! The entire process was professional but low-key.I absolutely love my Kia Telluride Prestige X-Pro, SUV! Karlos & Brandon with the sales team were v The entire process was professional but low-key.I absolutely love my Kia Telluride Prestige X-Pro, SUV! Karlos & Brandon with the sales team were very easy to work with and we’re not the typical pushy salespeople. Would definitely recommend to anyone looking for a quality vehicle at a fair price…. More

They were very professional, and talked through the process very well. D'Angelo was very patient and worked with us for a few weeks to make sure we found the right vehicle for us. Highly recommend!! process very well. D'Angelo was very patient and worked with us for a few weeks to make sure we found the right vehicle for us. Highly recommend!! More

Very Friendly, not pushy, helped with all our questions, after visiting other car dealers the Kia people were the best after visiting other car dealers the Kia people were the best More

The team is courteous and above and beyond. Understanding what I was looking for and answered any and all questions I have. I love that they keep up with you. Understanding what I was looking for and answered any and all questions I have. I love that they keep up with you. More

Kia International made the car buying experience as painless as possible! Ali was amazing and so patient with us as we worked through what would work with my budget. No one pressured us into anything, painless as possible! Ali was amazing and so patient with us as we worked through what would work with my budget. No one pressured us into anything, and in the end, I got the car I wanted! More