International Kia of Orland Park

buying a car or when ever you are giving them your money you will have a fair experience BUT the minute they owe you prepare for the run around and no one returning phone call!! It's had been two months an you will have a fair experience BUT the minute they owe you prepare for the run around and no one returning phone call!! It's had been two months and was still waiting on answers Finally drove to the dealership and someone connected me with John who figured it all out More

This is a great dealer ship I would recommend this dealer to everyone wanting something to everyone wanting something More

From salesman to manager to financing this dealership was top notch. Looking forward to purchasing our third Kia from them in the future. top notch. Looking forward to purchasing our third Kia from them in the future. More

Paula was great! Very patient with me as it took a few weeks for me to make a decision. Everyone friendly and courteous. Very patient with me as it took a few weeks for me to make a decision. Everyone friendly and courteous. More

Best dealership I’ve ever done business with. Honest. Caring. Awesome experience every time I deal with them. Honest. Caring. Awesome experience every time I deal with them. More

This was an unexpected purchase, Kayla & Jay made the experience very easy. They worked with me every step of the way. Janine in Finance was also very thorough when we sat down and went over options of t experience very easy. They worked with me every step of the way. Janine in Finance was also very thorough when we sat down and went over options of the car. Everyone was nice & courteous ad very helpful! This was one of the best car purchasing experiences that I have had! More

From Emmalee, John and Paula we were treated very well. Everything was easy and smooth. I am still trying to figure out some of the features of the car, but if I have any problems I will call you Paula. Th Everything was easy and smooth. I am still trying to figure out some of the features of the car, but if I have any problems I will call you Paula. Thanks for your help we are liking the car very much. Our Finance guy was excellent too. More

Our salesman Daniel Frietag was extremely helpful and we were very happy with our purchase. were very happy with our purchase. More

Everyone I worked with was extremely professional and courteous. I highly recommend purchasing a car from them - they are trustworthy and want to give you the best experience possible. courteous. I highly recommend purchasing a car from them - they are trustworthy and want to give you the best experience possible. More

Update: As of June of 2022, Their service department has yet to successfully repair the air conditioning system after four attempts. Each time we were charged $240 for diagnostics even though it was under t yet to successfully repair the air conditioning system after four attempts. Each time we were charged $240 for diagnostics even though it was under the service guarantee warranty and they denied responsibility the last 3 times. If they properly diagnosed all the issues instead of the first easiest, the air conditioning would continue to work. The General Manager Chad Marshall has yet to contact me to discuss this situation and their Service Manager Amanda Martinez has made it personal by telling us they have a "file" on us and they shouldn't have allowed us to bring in the vehicle even though it was still under service guarantee. We were banned from returning to the dealership and threatened with the police if we did. This is how they treat their customers. All we wanted was the air conditioning properly fixed and instead they put a band-aid on the cheapest fix to get us out the door. After that, we were refused any responsibility and bullied if when we complained about it. More