International Kia of Orland Park

Update: As of June of 2022, Their service department has yet to successfully repair the air conditioning system after four attempts. Each time we were charged $240 for diagnostics even though it was under t yet to successfully repair the air conditioning system after four attempts. Each time we were charged $240 for diagnostics even though it was under the service guarantee warranty and they denied responsibility the last 3 times. If they properly diagnosed all the issues instead of the first easiest, the air conditioning would continue to work. The General Manager Chad Marshall has yet to contact me to discuss this situation and their Service Manager Amanda Martinez has made it personal by telling us they have a "file" on us and they shouldn't have allowed us to bring in the vehicle even though it was still under service guarantee. We were banned from returning to the dealership and threatened with the police if we did. This is how they treat their customers. All we wanted was the air conditioning properly fixed and instead they put a band-aid on the cheapest fix to get us out the door. After that, we were refused any responsibility and bullied if when we complained about it. More

Dealer and brand are awful. Acknowledged that work was under warranty then refused to complete work because their computer system was down for a couple months. Had to pay thir Acknowledged that work was under warranty then refused to complete work because their computer system was down for a couple months. Had to pay third party for repairs then International Kia refused to reimburse. It must a requirement that their service managers be rude as they always are and Rebecca is the worse. General Manager claims he will help, voicemail messages never returned. More

Christian Loving was my sales person and he made the whole car buying process very simple and easy for me especially as a first time buyer of a car whole car buying process very simple and easy for me especially as a first time buyer of a car More

Pearl was an excellent representative for Kia. She gave us complete and excellent customer service. She gave us complete and excellent customer service. More

Professional, transparent, caring and detailed oriented - answered every question directly and made the whole purchasing process easy and painless. Would recommend working with John Schultz in a heartbeat - answered every question directly and made the whole purchasing process easy and painless. Would recommend working with John Schultz in a heartbeat - good, genuine salesman. Moe Ghusain was such a joy - he got us in the door so fast and respectfully and explained every feature about the car so thoroughly and was impressive with his delivery of knowledge - loved his sense of humor as well. Best experience thus far - thank you, Kia International of Orland!! More

Very helpful and didn’t feel pushed into buying anything. Would buy a car again with Christian. Would buy a car again with Christian. More

extremely nice friendly and knowledgeable staff. Christian was very helpful in setting up my new vehicle along with making sure I understood all the functions. Christian was very helpful in setting up my new vehicle along with making sure I understood all the functions. More

extremely nice and helpful staff, will 100% go there every time i need to purchase a car and i would recommend them to anyone! every time i need to purchase a car and i would recommend them to anyone! More

Kayla and Chad made the car buying experience perfect! It was a pleasure working with them and all the people at International Kia. The entire process was quick and easy. I would highly recommend this a It was a pleasure working with them and all the people at International Kia. The entire process was quick and easy. I would highly recommend this auto group to anyone in the market for a vehicle. More

This dealership was very helpful to me in purchasing my car.. Pearl was my dealer and she was awesome! Thank you Kia!!!! car.. Pearl was my dealer and she was awesome! Thank you Kia!!!! More