
International Kia of Orland Park
Orland Hills, IL
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Everyone at the dealership has been very helpful and accommodating. They were able to find the exact car I was interested in and for the price and payment I desired. accommodating. They were able to find the exact car I was interested in and for the price and payment I desired. More
I purchased a 21 Kia Forte. Sales process was pretty good- finance guy was sleazy and tried to slide in the extended warranty. 5 weeks after purchasing, I still have not received my Iowa regis good- finance guy was sleazy and tried to slide in the extended warranty. 5 weeks after purchasing, I still have not received my Iowa registration. Staff at the dealership has refused to help or even speak with me. I have never been upset or disrespectful with them- always polite and respectful. Initially, I was told the paperwork had been submitted to a third party processor. Finance person Carlos stated the third party company was V2 and he could access the system to check on it. He never called back and would not reply to email. Sales manager Mike, salesperson Paula, salesperson Kristyn, and Carlos would not answer my calls or return calls. I finally made contact with a gal from Internet sales. I was first told Carlos in finance was not there and then overheard someone else say tell him he’s on the phone- which she then told me. I was being sent to voicemail. I asked if Carlos was going to call me back . She replied that she did not know. I directed my calls to a member of management and the receptionist was helpful. The second time trying to reach management to complain of the ridiculously poor service, Carlos magically answered the phone. He told me had no contact information for the third party processor V2 and had no idea when the paperwork may be processed. Everyone at this dealership I had contact just blew me off, refusing to help. I was required to purchase my Iowa registration through the dealer. The sleazy finance guy said it was Illinois law. This is the third vehicle I’ve purchased in Illinois and have only purchased a temporary tag with the previous vehicles and then taken care of the registration myself in Iowa. I would not purchase again here. No one cared or would help. It was almost comical how I was treated. Once the sale was made- they had no desire to take care of their customer. More
My experience with International KIA of Orland was nothing short of outstanding. Addressed every question/concern I had with utmost professionalism and courtesy. Salesman Christian Loving was phenom nothing short of outstanding. Addressed every question/concern I had with utmost professionalism and courtesy. Salesman Christian Loving was phenomenal and laid back. They did not charge over MSRP for the brand new Tellurides like most KIA dealerships.. Highly highly reccomend this dealership More
We obtained financing from our bank before buying. Our buying experience was good. Bought Rio 5-door without the Technology Package. That was what we wanted. Not much of a price break. Salesperson (Kayla) buying experience was good. Bought Rio 5-door without the Technology Package. That was what we wanted. Not much of a price break. Salesperson (Kayla) was great. I would recommend trying this dealership. More
I had an amazing sales experience with this dealership. Throughout the entire process my needs and expectations were met 100%. All staff were friendly, professional and never pushy. Thanks for a great car Throughout the entire process my needs and expectations were met 100%. All staff were friendly, professional and never pushy. Thanks for a great car buying experience! More
Kevin was pleasure and awesome and want to thank Pearl for the best service too. Thank you so much and your time too. Lucy ruge for the best service too. Thank you so much and your time too. Lucy ruge More
GREAT AND PROFESSIONAL EXPERIENCE This is a great kia GREAT AND PROFESSIONAL EXPERIENCE This is a great kia dealership they so u resect and go out of their way make sure you are satisfied with ur purcha GREAT AND PROFESSIONAL EXPERIENCE This is a great kia dealership they so u resect and go out of their way make sure you are satisfied with ur purchase. See Kevin Fortman in sales to have a great buying experience. Thanks again. More
The experience my mom and I had with this dealership was nothing short of amazing. Kayla and Karlos top notch. Thank you all for honesty! nothing short of amazing. Kayla and Karlos top notch. Thank you all for honesty! More
I had a PHENOMENAL experience here! Adalia Korlos, and John made purchasing a car so easy! There was no hassle and they were extremely kind! John made purchasing a car so easy! There was no hassle and they were extremely kind! More