
International Kia of Orland Park
Orland Hills, IL
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Think twice before get a Kia. “Did you have a gun Think twice before get a Kia. “Did you have a gun pointed to your head when you signed the lease ?” This is what the General Manager told me a Think twice before get a Kia. “Did you have a gun pointed to your head when you signed the lease ?” This is what the General Manager told me after some argument about the whole process with this dealer and how dishonest was the process. I agreed with sales people about buying a car advertised by a price. All good until go to finance and they say I can’t give you that deal unless you do a lease which was never the agreement. I did sign the lease with certain “assumptions” that they said yes so I would buy the car after 3 months lease and later find out that it was not like that at all. Trying to resolve the situation somehow he tells me something like that above and “ I am not just gonna sit here hearing you complaining”. Guess no matter how reason you are, a place that treats you like that doesn’t deserve to get your business. As soon they make the deal they don’t give you proper customer service including Kia Usa that I tried to address and they say they can’t do anything because they are not the owners of the dealer. Never had a Kia before and will be last time after this horrible experience Joao Silva More
Wonderful sales experience, absolutely no pressure Mike and Max were great and made our sales experience very pleasant! The best sales experience I have ever encountered at a car dealership. Very profe Mike and Max were great and made our sales experience very pleasant! The best sales experience I have ever encountered at a car dealership. Very professional and knowledgeable! More
Outstanding! If you like the high pressured sales people of yesteryear, International Kia is NOT for you. I was greeted warmly at the door by manager Mike Klicpera If you like the high pressured sales people of yesteryear, International Kia is NOT for you. I was greeted warmly at the door by manager Mike Klicpera who did his best to find me a car for my champagne taste (and watered down beer budget). Salesman Max Byrne was professional and very helpful. I called a friend while waiting in the showroom for a bit who gushed about this dealership’s strong customer service values. Needless to say I’m now a proud owner of my very first Kia. More
We had a great experience buying our new Sorento at International Kia of Orland Park! Thanks to Kevin and Chad and everyone else. I love my new car! International Kia of Orland Park! Thanks to Kevin and Chad and everyone else. I love my new car! More
great I felt welcomed as soon as I went in. met with kevin fortman and mike darge and leased the car I wanted.receiving the car was easy. I felt welcomed as soon as I went in. met with kevin fortman and mike darge and leased the car I wanted.receiving the car was easy. More
Lease for 2020 Kia Forte I have been shopping for a car for a long time. This was also my first car as well so I was really feeling the pressure. However, when I met with Chri I have been shopping for a car for a long time. This was also my first car as well so I was really feeling the pressure. However, when I met with Christian and Mike at International Kia, they made me feel more at ease. First of all, the customer service and experience there is exceptional. The first time I went there was about a half hour before they closed yet they stayed open about 2 hours after closing time just to help us out, and they even encouraged us to look around the lot and test drive some cars. It was that night that I decided I wanted the Kia Forte. The atmosphere was welcoming, I didn't feel overwhelming pressure from the salesmen, the dealership was very clean and also had some good coffee. I shopped around at other Kia dealers in my area, but ultimately came back to International Kia. Easy decision. Christian and Mike are great people and they took the time to get to know me and my family. When it came time to do the numbers, Christian and Mike did everything within their power to get me in the the car I wanted for the monthly payment that I wanted. There was a lot of back and forth, but ultimately we came to an agreement and I was very satisfied. If you're looking for a Kia, go visit International Kia. More
No stress The team at Kia, especially Christian did push me into something I wasn't sure about. Due to this when I left that first night I vowed if I decided to The team at Kia, especially Christian did push me into something I wasn't sure about. Due to this when I left that first night I vowed if I decided to return I would make my purchase with Christian. Thankfully, the car I wanted was still there and Christian helped me get the best possible deal. More
Awesome Service Kevin was the salesman that helped us. He was patient, listened to our wants and ultimately made us satisfied customers in the end. Thank you Kevin Kevin was the salesman that helped us. He was patient, listened to our wants and ultimately made us satisfied customers in the end. Thank you Kevin and the Orland staff! More
Total Loss to New Lease When I came into Kia I was incredibly stressed out because my prior car was a total loss. The staff and management made me feel like a valued customer When I came into Kia I was incredibly stressed out because my prior car was a total loss. The staff and management made me feel like a valued customer despite me being only 24. Being a young adult is frustrating because no one wants to take you seriously, however at this Kia, I was treated like every other customer there. The leasing process was very straightforward and simple, no gimmicks, no price hikes last minute, and the staff is more than willing to explain whatever you need them to. They also have a highly functional teamwork approach to get you in and out as fast as possible while delivering a quality experiance. Thank you for such a positive car leasing experiance! More
Good deals, no pressure I had a tight budget to stick to and Christian worked really hard to get me the Sportage I wanted. Everyone was very friendly and helpful. I had a tight budget to stick to and Christian worked really hard to get me the Sportage I wanted. Everyone was very friendly and helpful. More