International Mercedes-Benz of Milwaukee

Excellent service experience. Service advisor was outstanding and provided exceptional service. He went above and beyond and got the car completed in record time. The whole experi Service advisor was outstanding and provided exceptional service. He went above and beyond and got the car completed in record time. The whole experience was really smooth. More

Exceptionally pleasant people. Mr. Larry Pagelsdorf, the sales manager who handled the sale, was also exceptionally knowledgeable, patient, and cooperative. The financial person, Mr. Larry Pagelsdorf, the sales manager who handled the sale, was also exceptionally knowledgeable, patient, and cooperative. The financial person, Mr. Bassim Farhoud from the adjacent BMW dealership, is an amazingly engaging and sensitive man who made that part of the purchase a truly memorable experience. More

Great service. My only feedback is the wait for an oil change was long…two hours! My only feedback is the wait for an oil change was long…two hours! More

Fast, friendly service! I like the email and text notifications and reminders. Very comfortable waiting area. I like the email and text notifications and reminders. Very comfortable waiting area. More

Everything went well. Service was as expected and it is a very nice dealership and facility. Nice and friendly people to deal with. Service was as expected and it is a very nice dealership and facility. Nice and friendly people to deal with. More

I was a little confused about a tire replacement. recommended tire replacement for tread wear when the vehicle has only 13,600 miles on it. If the tires need replacing because of tread depth concerns recommended tire replacement for tread wear when the vehicle has only 13,600 miles on it. If the tires need replacing because of tread depth concerns no explanation was offered or tire pro rate warranty on replacement. A worksheet was shown to me briefly but no further discussion took place. Would you buy the same tires that only last 13,000 miles with no warranty to soften the blow ? I would look for something a lot better quality than that ! More

Good customer care and good response from the care representative. Good support at the front desk representative. Good support at the front desk More

The service I had performed on was for my Mini Cooper. There was a problem that would not allow the car to keep running. The service that was provided took some time in narrowing down the problem but wa There was a problem that would not allow the car to keep running. The service that was provided took some time in narrowing down the problem but was successful. I was kept apprised of what steps were happening and am happy to report that my Mini is now running fine. More

Tim was very helpful in scheduling my appointment at my convenience. When I arrived, he was attentive and kept me informed about my car the whole time. convenience. When I arrived, he was attentive and kept me informed about my car the whole time. More

Excellent service during check-in, in keeping me updated throughout, and recommendations for future service and service package opportunities. throughout, and recommendations for future service and service package opportunities. More