International Subaru Orland Park

We are not ones to buy new cars often. We tend to keep a car till the time comes when a repair out weighs the value of the car. I loved my Chrysler 200. In fact, my last four cars were Chr We tend to keep a car till the time comes when a repair out weighs the value of the car. I loved my Chrysler 200. In fact, my last four cars were Chrysler. Friends of ours love Subaru's. They said how safe and reliable a Subaru was. I had seen the advertisements for all the safety features, and Subaru was one of the dealers on the list when the time came to go car shopping. The day arrived, so I sat down and googled "small SUV" The Crosstrek caught my eye first. Next, read reviews. Now I wanted to go test drive a Crosstrek. Googled near by dealers and International Autos in Orland Park had good reviews. Jeff Nonog greeted us, told him I saw a red (an absolute requirement in a car for me is it has to be red) Crosstrek. Immediately, I felt comfortable talking to Jeff. He made eye contact, had a pleasant smile, and listened to our answers of what type of car shoppers we are. When I sat in the Crosstrek, I was very impressed with the comfort and layout of the dash, feel of the steering wheel and, most of all the size and layout of all the screen. I have to admit, I was overwhelmed, but not for long. Jeff immediately sensed that I was overwhelmed, and began to slowly explain all the features, starting simply with, "ok" get comfortable in the drivers seat, "how does the steering wheel feel?" He explained every feature in a fashion that didn't make me feel like I was out of touch with technology, but, like a friend showing me their new car and all it had to offer. He was patient and did not rush through anything. He gave me time to feel comfortable before we proceeded with the test drive. The Crosstrek handled smoothly. I felt comfortable driving it. It is a larger vehicle than I am used to, but the drivers seat has more adjustments and, being very short, I was sitting high enough to have full view. Did start to get close to the lane line and a beep beep sounded, warning me to move over. Every safety feature helps. Test drive over, yes, I like this car, let's talk. Once again, Jeff was professional, not pushy, and we were able to agree on a fair price. His manager never came to talk to us, which shows Jeff has his confidence. All in all, a very pleasant experience with Jeff Nonog and International Autos. Jeff has been in touch to make sure I am happy with our purchase and to remind me to call on him with any questions or concerns. One last plus for the dealership, they offer, free of charge, a time to come in and go through, in more detail, all the vehicle has to offer. Thank you to Jeff and International Autos in Orland Park. More

Every time I go into a dealership I anticipate being made to feel cheated or lied to. I have never been made to feel that way at International Subaru. Very pleased. to feel cheated or lied to. I have never been made to feel that way at International Subaru. Very pleased. More

Very attentive and attuned to my car concerns! Work was completed on a timely basis. Work was completed on a timely basis. More

I wanted to get a car fairly quickly and knew what I was willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the packa willing to spend. My salesperson Paolo was extremely helpful and found me my car in the color I wanted in less than a week. To my surprise, the package I purchased even came with several bonus accessories for protecting the interior. Paolo took his time with me and explained every feature in the car (even after closing), which was amazing since the manual looks like an encyclopedia. The dealership followed up later with a Zoom call to answer any additional questions I still had and they’re sending me a free gift! Overall, I would absolutely shop here again and recommend this dealership to my friends! More

This is a great dealership with super customer service. We just bought our Forester Hybrid with Marty the salesperson. He was very helpful and answered all our questions. This is our 4th car from here and We just bought our Forester Hybrid with Marty the salesperson. He was very helpful and answered all our questions. This is our 4th car from here and the service has been great everytime. More

Marty Lucas greatly helped me to trade in and purchase a new car. Great experience. Marty was very friendly and made me feel so comfortable through the process. The buying experience was easy and very fast. new car. Great experience. Marty was very friendly and made me feel so comfortable through the process. The buying experience was easy and very fast. This is my second car with this dealership and it has been incredible the last 3 years. Thanks Marty and International Subaru! More

Good staff, very helpful and friendly. Called around to exchange a vehicle when they did not have the style we wanted. Went over financing options, and how everything works. Also went over Called around to exchange a vehicle when they did not have the style we wanted. Went over financing options, and how everything works. Also went over maintenance coverage and extra options. Just over 2 weeks later came back and they went over anything else we had questions on. Would definitely use them again. More

Customer service is beyond expectations! From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me wh From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me when the car that I like arrives. In addition, he guided me through the process including facilitating the purchase, discussing financial options, and coordinating with the person who will help me navigate the different electronic features of the car. I highly appreciated the collaborative effort between Andrew and his two managers to make the purchase materialized. I love my 2025 Subaru Forester Hybrid! I definitely, recommend them to my family and friends!!! More

I brought my car into International Subaru of Orland Park for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their d for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their dealership. This is incredibly unprofessional and a complete waste of my time. If there are policies like that, they should be communicated before accepting a vehicle for service, not after it’s already been dropped off and presumably looked at. I expected a Subaru dealership to stand behind the brand and support all Subaru owners—not just the ones who bought from their lot. Unfortunately, that was clearly not the case here. I won’t be returning, and I would strongly encourage others with older or out-of-warranty vehicles to think twice before bringing your car here. More

I walked into the dealership not expecting a warm reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably bec reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably because “ women can’t buy cars”. Andrew immediately greeted us with a welcoming smile. What a difference a short distance can make. Andrew showed us a few cars, which did not meet my size requirements and then he smiled and said he had one on the lot he thought I would like. Wow! We saw the Ascent and knew that was the one. The whole buying process was so smooth, especially with the Costco buying plan and in a few days, I was driving away in my new ride. Bravo to Andrew and his team. I hope the service department is just as good as the sales people. More