International Subaru Orland Park - Service Center

Always pleasant, makes time for u. Goes above and beyond to make your visit short. Goes above and beyond to make your visit short. More

WORK DONE IN LESS TIME EXPECTED! SEVICE JUST GETS BETTER EACH TIME I GO BACK. SEVICE JUST GETS BETTER EACH TIME I GO BACK. More

Waiting time is minimal. Explains all work completed, advises if more work is necessary. Knows the workings of Subaru Automobiles Explains all work completed, advises if more work is necessary. Knows the workings of Subaru Automobiles More

well it does not take 15 words but if that is your rule ok having many years in the service area for a major 20 company i can describe International Subaru as outstanding ... defined as fiar, understan ok having many years in the service area for a major 20 company i can describe International Subaru as outstanding ... defined as fiar, understand and a great attitude, seems the basic 2 rules for customer service is alive and well there. In case you dont know those rules are................... 1. The customer is always right 2. READ number 1 again. thanks for being fiar and honest Jerry Mrozek More

Very thorough and attentive. I wish all businesses would try to be this good. Congratulations I wish all businesses would try to be this good. Congratulations More

Horrible experience with the service department. Husband brought his Ascent in for repair. They took his car apart to diagnosis it and said they had to order parts and the parts would take a week Husband brought his Ascent in for repair. They took his car apart to diagnosis it and said they had to order parts and the parts would take a week to arrive. No problem. Husband went to pick up his car (until the parts came in) and they could not find it. After searching, they located it but it was still all torn apart and not drivable. It was in the evening and no one was there to put it all back together and they argued with my husband about giving him a loaner. Finally he got the loaner to keep until the next day when he could return and pick up his car. While picking it up the next day, he decides to pay for the parts ahead of time (he will pay for labor after the job is done) and they charged him TWO diagnostic fees of $185 EACH because there were two small issues that need to be fixed. This money does not even get deducted from the total when the car is fixed by Subaru. So almost $400 to diagnose 2 fairly small problems. And now the parts are ordered and paid for so hopefully next week it will be fixed with no issues. But why do I doubt that based on experience this past week?? More

Went in for oil change , left oil cap off,all oil all over engine and drive.checking to see if engine damaged. over engine and drive.checking to see if engine damaged. More

This is a great dealership. Service is always fast and efficient. My service rep, Evey Merriman was OUTSTANDING! I would love to have her as my rep on all my service appointment Service is always fast and efficient. My service rep, Evey Merriman was OUTSTANDING! I would love to have her as my rep on all my service appointments. More

As a fairly new Subaru owner, I can say that this dealership has treated me well from purchase, through each service appointment. Evey is professional and friendly. She made me feel at home throughou dealership has treated me well from purchase, through each service appointment. Evey is professional and friendly. She made me feel at home throughout my appointment. Thank you! More

Warm, welcoming, thorough, professional. Every question was answered, every need met. I highly recommend this dealership. Every question was answered, every need met. I highly recommend this dealership. More