Interstate Ford

Fantastic Service Everyone at Interstate Ford was so kind and accommodating. They were able to help me find the best car for me and went to great lengths to ensure that Everyone at Interstate Ford was so kind and accommodating. They were able to help me find the best car for me and went to great lengths to ensure that I was happy with my selection. It was a great first car buying experience! More

Horrible Communication Called over the course of several days to try and get my car serviced for a transmission issue and could not get through to anyone. Left my phone numb Called over the course of several days to try and get my car serviced for a transmission issue and could not get through to anyone. Left my phone number in several voicemails, never got a call back. Finally when I'm trying to drive my car and move it closer to home, I had to call for a towing service to pick it up, they took it directly to Interstate Ford. Even after that, never got a call from anyone, not even to acknowledge that my car had been received... Caught a ride to the service center, where I'm told they got my voicemails, however never noted down my number from any of my voicemails I left. I'm finally told however that my car is being serviced, and that I'm to pay for the towing services, which I'm not fine with due to the inconvenience and stress caused by the lack of communication. Ron Spitz, the Service Manager, wasn't too much help on the communication part. Might be able to work with me on part of my battery cost, which wasn't covered by warranty. Overall I'm upset with how little there seems to be an effort in getting back with their customers and not being able to readily rectify this issue or assure me of a better handle on their service. More

Great Experence Gary Donahue was great to work with no pressure and very accomadating ,the experience was painless thanks to Tim and Gary would not hesitate doing it Gary Donahue was great to work with no pressure and very accomadating ,the experience was painless thanks to Tim and Gary would not hesitate doing it again More

Used Jeep Wrangler purchase Excellent experience working with Tony and Paul. Tony was my salesman and he made the buying experience bearable. He didn’t rush me into a sale and Excellent experience working with Tony and Paul. Tony was my salesman and he made the buying experience bearable. He didn’t rush me into a sale and made sure that I was happy with my purchase. Paul was really good at explaining the credit process and helped me find a lender, when all others had declined to lend to me. Mutual patience and respect made the whole process a good one. I’m very happy with the whole team. See you on the trails! More

Good Experience My Sales Rep was nice and courteous. The process of buying my car was quick and efficient. I was in and out in a couple of hours. My Sales Rep was nice and courteous. The process of buying my car was quick and efficient. I was in and out in a couple of hours. More