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Interstate Ford

Miamisburg, OH

3.6
461 Reviews
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125 Alexandersville Rd

Miamisburg, OH

45342

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Showing 461 reviews

December 10, 2021

Diagnosis of issue and repair was quick. The staff was friendly and communicated frequently with their progress. More

by Yippee4p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 13, 2021 -

Interstate Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 09, 2021

My car has been repaired on behalf of Check Engine Light came on since November 15th, 2021 today on Monday, December 6th, 2021. I feel much better knowingly my car will not break down. My total billed turne More

by Lookabaugh.mark98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mullen - Service Department
November 13, 2021

I received a call within 15 minutes of providing my information on the Ford website and visited Interstate Ford within the hour. Nick handled everything professionally and the process went smoothly. No More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Nov 14, 2021 -

Interstate Ford responded

Hi Ed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Interstate Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 07, 2021

My previous dealer review just 2 days ago was incomplete ….i thought it took 90 minutes for an oil change,,,,but after reviewing the invoice realized the service included a complete systems checkup and adju More

by Wccfatboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Stiver
Nov 10, 2021 -

Interstate Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2021

I had my 2007 Honda Accord serviced at Interstate Ford and was very pleased with their work, timeliness and professionalism. Service Advisor Tim Beal explained the status of my vehicle in detail and even More

by SuperService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beal
Nov 08, 2021 -

Interstate Ford responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

October 29, 2021

My experience at Interstate Ford has always been awesome, and yesterday (10/28/21) was no exception. I have been working with Nick Miller, and he is awesome to work with. He is knowledgeable, professional More

by S3Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in Finance, Adam Gilbert, Nick Miller, Shawn Dyamond, Todd Langford, Paul Nichols, Pat Rucker
Oct 30, 2021 -

Interstate Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Oct 30, 2021 -

S3Jean responded

No problem as it is the truth

October 28, 2021

Our salesman, Thomas Turner, was awesome! Very professional, pleasant and attentive. I would recommend him. More

by cjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Turner, Todd Langford
Nov 01, 2021 -

Interstate Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

October 25, 2021

Great service. Paid attention to what was asked for. Very timely and helpful was informative when asked More

by Journee
Recommend Dealer
Yes
Employees Worked With
Lawrence Reynolds, Angel Collins, Pat Rucker, Joey Isaac
Oct 30, 2021 -

Interstate Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2021

Nick did a great job getting a warranty repair on a tonneau cover that was installed at Woody Sanders Ford in CIncinnati. The vehicle was returned to Woody Sanders and they didn't repair it properly.. More

by Ford18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nock
Nov 08, 2021 -

Interstate Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

Nov 09, 2021 -

Ford18 responded

I recently sent an email showing that the service did not fix the problem but have not been called back. Either Nick has been on vacation for several weeks or I am being ignored. Maybe the service isn't as good as I thought it was...........................................

October 15, 2021

Easy purchase. Knowledgeable salesman. Everyone moved the process along in a timely manner. Would purchase there again. More

by kencullen888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson
Oct 19, 2021 -

Interstate Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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