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Interstate Ford - Service Center

DACONO, CO

4.6
541 Reviews

541 Reviews of Interstate Ford - Service Center

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January 17, 2022

Service department and Mary Jo were great. She kept us informed. What a great job More

by Mamacarol74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Timely service with a considerate heads up notifications. Above and beyond with quality of service and attention to detail. More

by rickwinkler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Great experience. They scheduled apptmt within 10 days and had parts and completed by the next day. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who took it in but all went well.
January 03, 2022

Always great service and they keep you informed of what services are being done and cost More

by dougemich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Interstate Ford has a World Class Professional Employe Staff from Adrian, Mary Ann, to Art. My last visit to IF was with Art, who was Very Professional and Totally Awesome! He resolved all issues that I More

by baphill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Friendly and efficient - they communicated exactly what was wrong and were great at fixing it quickly. More

by lannaomalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Best service department around. Never any issues after work is done. Great people to work with! More

by JH2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Varela
November 23, 2021

Not clear about the service plan. Brakes needed to be replaced long ago. I had to ask for it. More

by himanka8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

terrible dealership. my truck motor blew and they wanted $15k to replace it. first off ford ecat showed the motor for $5125. dealership was trying to sell it to me for $7200. so a $2k markup. second, the la More

by noahstebbins78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrien Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Interstate Ford responded

Sorry for our mistake on the price of the engine. We forgot to take the engine off the matrix pricing when we quoted it out. However your labor times you found are Ford warranty times. We did price the labor correctly 23.6 hours is what it costs to do the engine replacement per alldata. We added time in order to remove and reinstall your aftermarket equipment so we could pull the cab off in order to do the engine, we also allowed for extra time do to the rust on the truck. Sorry about quoting the engine out wrong I will make sure it never happeneds again.

November 06, 2021

We’ve been taking our vehicles to interstate since we moved to Firestone 4 years ago. The service department people are always courteous, professional, and friendly. Have never had a bad experience. More

by Hofferbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff DuVall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo "MJ" Fuletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Varela
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