"Good ole care!!"
My 2013 F-150 transfer case has a catastrophic failure. The folks at Interstate Ford took care of me and the truck. They managed the whole warranty process, provided me with a loaner vehicle and stayed in close communication. Though Interstate Ford isn't the closest to me, it was well worth the 45-minute drive just for the quality of the experience.
"Service Department is Excellent"
Service department is efficient and timely. Went out of their way to help get my navigation data updated while in for service. Helped track down a weird rattle as well.
Patient and flexible! No pressure from either sales or finance. Finance paperwork was done quickly and correctly, which is important! Will definitely buy our next Ford at this dealership!