Interstate Ford - Service Center

Service We came to interstate Ford in need of help with my trucks wiring harness. Adrien Medina went above and beyond customer service to help us. All the sta We came to interstate Ford in need of help with my trucks wiring harness. Adrien Medina went above and beyond customer service to help us. All the staff at interstate Ford was very helpful and friendly. We will be purchasing our next vehicle from here . More

Super nice folks to work with and very efficient! Mary Jo and Josh are great to work with! I had to have routine servicing done on my new F150 on a Saturday due to not being able to bring it in durin Mary Jo and Josh are great to work with! I had to have routine servicing done on my new F150 on a Saturday due to not being able to bring it in during the work week. Although I wasn't expecting the service department to be able to complete a recall servicing on a Saturday, Josh and his team went above and beyond. They not only took care of the routine maintenance, but the recall servicing as well. Additionally, Josh had some great advice and information on how I could improve my gas mileage, which I really appreciated since the F150 can be a gas guzzler, especially when used for towing. Interstate Ford's service department is top notch and I will be back for future servicing, even though I bought my truck elsewhere. More

Awesome Josh is absolutely amazing just amazing Thank you! He always does a fantastic job! I enjoy his service and he always is very very professional and Josh is absolutely amazing just amazing Thank you! He always does a fantastic job! I enjoy his service and he always is very very professional and personable. More

Service/sales Have personally purchased three vehicles, family members purchased two, and five friends have purchased all based on my experience! Its always been an Have personally purchased three vehicles, family members purchased two, and five friends have purchased all based on my experience! Its always been an incredibly enjoyable and great time purchasing from Interstate Ford. Stacia And Q have both been exceptional. Josh with service recently delivered incredible customer service during a bummer of a breakdown on my truck. Vehicles break but they were able to get the truck looked at on Saturday and fixed Tuesday morning. I can only assume the new building which is under construction will only improve the already enjoyable experiences I have had. More

Great experience I had my first oil change after buying my F150. It was free which was a pleasant surprise and really fast. A great experience! Thank you! I had my first oil change after buying my F150. It was free which was a pleasant surprise and really fast. A great experience! Thank you! More

Josh in service was awesome!! Best experience ever!! I have never had such a great experience in a service department before! Josh’s customer service was incredible! The best I’ve ever had!! I have never had such a great experience in a service department before! Josh’s customer service was incredible! The best I’ve ever had!! More

2nd time to Service Department Excellent We have been to Interstate Ford Service Department twice and both times excellent customer service and accurate estimates to keep our 20 year Ford F 2 We have been to Interstate Ford Service Department twice and both times excellent customer service and accurate estimates to keep our 20 year Ford F 250 on the Road we were very pleased with our experience and the service team More

Warranty work F150 Warranty work done We needed it done soon and the dealership was very accommodating! This is the second time dealing with service and we will conti Warranty work done We needed it done soon and the dealership was very accommodating! This is the second time dealing with service and we will continue doing business with Interstate Ford! Not only did they complete warranty work but answered all questions not related to job! Pared my phone for me, corrected my records, reviewed braking and towing with our vehicle! MOST OF ALL, THE EMPLOYEE is exceptional to work with! More

Complete care Ford 500 1. The shop is knowledgeable 2. The dealer will inlist Ford.com to find a solution, persistent to a happy ending. 3. Pricing was fair 4. Work compl 1. The shop is knowledgeable 2. The dealer will inlist Ford.com to find a solution, persistent to a happy ending. 3. Pricing was fair 4. Work completed in a timely manor 5. THE EMPLOYEES WERE NUMBER 1 IN SERVICE!! COURTEOUS, INFORMATIVE THROUGH THE VERY DIFFICULT REPAIRS! OUTSTANDING IN FEEDBACK AND CARE GIVING US PERSONAL NUMBERS TO CONTACT THEM IF NEEDING HELP!! More

Thank you! Kudos to Jarod, Andrea, and Jeff for exceptional service! Thank you for helping me get my Explorer back on the road running efficiently. Your sense of Kudos to Jarod, Andrea, and Jeff for exceptional service! Thank you for helping me get my Explorer back on the road running efficiently. Your sense of urgency, great follow through, and accommodating my single parent schedule depicted the way you value your customers. thank you so much! More