Interstate Ford - Service Center

Service Department New tires were needed on my 2017 Ford Fusion, Josh was helpful in informing me of my tire options and quick to get back to me with information. Durin New tires were needed on my 2017 Ford Fusion, Josh was helpful in informing me of my tire options and quick to get back to me with information. During the installation process a problem with the shipped tires was found and Josh sent me home with a brand new loaner vehicle for the weekend until new tires could be re-ordered, delivered and installed. More

Best service management in Colorado Josh Anderson is, hands down, the most professional and kind individual who goes to bat for the customer against any and all odds. The whole team at I Josh Anderson is, hands down, the most professional and kind individual who goes to bat for the customer against any and all odds. The whole team at Interstate Ford is helpful and actually makes every possible effort to help rectify any issue with your vehicle. Honest, trustworthy, reliable and friendly are words only beginning to describe the interstate Ford attitude and mentality when dealing with their customers. I will never go anywhere else for my vehicle needs. More

Air Bag Recall Josh and his crew, got my mustang right in for a passenger air bag recall. Fixed it right up, and all were professional and friendly. This place has b Josh and his crew, got my mustang right in for a passenger air bag recall. Fixed it right up, and all were professional and friendly. This place has been nothing but great to me and my family. Josh is exceptionally helpful, informative, friendly and knowledgeable. More

Great Customer Service They always make time for me and are extremely welcoming. I can count on them to get the job done right and to get it done fast! They are never too bu They always make time for me and are extremely welcoming. I can count on them to get the job done right and to get it done fast! They are never too busy to discuss the services I need or to go over the work they completed. This is a great service team! More

Excellent service The service department is the best group of guys we have ever worked with in regards to maintenance and repairs. They are courteous, professional and The service department is the best group of guys we have ever worked with in regards to maintenance and repairs. They are courteous, professional and helpful More

Excellent Service Experience The team of Josh and Adrian are always super helpful and communicate with options for me to consider and providing a personal perspective, which is gr The team of Josh and Adrian are always super helpful and communicate with options for me to consider and providing a personal perspective, which is greatly appreciated. They manage my expectations well as to what can be done within a specific time frame . I feel that customer service is their #1 priority. Thanks you both! More

Best, most professional service! Was involved in a minor collision with a deer. Filed a claim with insurance and took my vehicle to an "authorized shop", ABRA Auto Body. After two wee Was involved in a minor collision with a deer. Filed a claim with insurance and took my vehicle to an "authorized shop", ABRA Auto Body. After two weeks, ABRA finally completed the work and after receiving my vehicle, had major issues. I called Interstate Ford and spoke to Stacia Shane-Clark, who did not hesitate to speak with Josh Anderson in the service department and immediately was able to set up an appointment with the service department to fix ABRA's mistakes. Insurance was a bit difficult to work with, but when Josh finally got the authorization to do the work, from the time the parts were ordered to the time I picked up my vehicle from Interstate Ford was less than 48 hours! Josh kept me "in the loop" the whole way through and stayed true to everything he related to me. Absolutely the best, quickest and most efficient service I have ever received! More

Poor customer service I was told by someone in reception that I could get a loaner. As it turned out, none were available. I can understand this happening, but an apologeti I was told by someone in reception that I could get a loaner. As it turned out, none were available. I can understand this happening, but an apologetic and helpful attitude would have gone a long way. Instead it was, “Who told you that? I don’t have any cars!” Finally, I was told to go sit in the showroom while the service person tried to find a rental. After 30-45 minutes I went back to see what was happening and was told no rentals were available. When I commented that it would have been nice to know rather than sitting, I was told the service person had been trying to arrange the rental all that time. He only called one agency so I find it hard to believe it took that long. I felt brushed off. My daughter who was with me tried to get me to leave and just go somewhere else because of the poor level of service. In defense of the service department, they did have my vehicle serviced in record time. More

The service dept. is awsome. I went to Dacono Ford to get a new key programed. While there I told them there was a recall on my Truck. And Brighton Ford wants $190 dollars to chec I went to Dacono Ford to get a new key programed. While there I told them there was a recall on my Truck. And Brighton Ford wants $190 dollars to check my truck. to fix the recall. Dacono Ford checked out my truck for free and the recall will be done on monday for Free. They went above and beyond to help me. More

45000 mile service on 2016 Explorer Platinum Always great service and very informative staff. Josh is always greats with a smile and gives complete attention to my service needs for our 3 Ford ve Always great service and very informative staff. Josh is always greats with a smile and gives complete attention to my service needs for our 3 Ford vehicles. More