Interstate Ford - Service Center

Chuck George Writeup - June 20, 2005 In Sept 2003 I Chuck George Writeup - June 20, 2005<br><br>In Sept 2003 I purchased a new Taurus 24V 4 door SEL. from Chuck Georges Interstate Ford in Miamisburg, OH Chuck George Writeup - June 20, 2005<br><br>In Sept 2003 I purchased a new Taurus 24V 4 door SEL. from Chuck Georges Interstate Ford in Miamisburg, OH.<br><br>By the time that I had about 8900 miles on the car, it had been in the shop 3 times. After three personal attempts to see or get a call from, or talk to the Owner, Chuck George, I was finally able to reach him while I was out of town. He did not want to hear that "MY" new car was defective. I suppose that he did not want it because he sold it right?<br><br>He wanted me to talk with their service adviser about servicing the vehicle and then he transfered the phone. I explained to the service advisor that I wanted a new car. This was due to the electrical wiring failure, computer failure, headlights going out, tach misreading, gas gauge failure and false reading, and rough idle and surging. The vehicle quit on me one night about 3months and 3 weeks after I purchased it. <br><br>The net result, Ford had it inspected, and we had it inspected, They found nothing, our inspector found a bad battery, false transmission indications, poor idle control (Ford even has a tech service bulletin about that one and their own inspector did not know about any of these items. ) Window grinding noises, engine growlling, flasher actuation and the worst thing after the head light failure, sudden increase in engine speed, even with the brake engaged.<br><br>Needeless to say, after being told there was nothing wrong, I had no recourse other than to get the best attorney in Ohio to fight the case. <br><br>It was decided in early June 2005 in Montgomery County Common Pleas Court, OH, by a jury that the car was a lemon and that Ford had not lived up to their warrenties. As of this writing, I am still waiting for the payment of all of my costs from this automobile fiasco. The worst thing I did was to believe that Chuck George's dealership would stand behind the Ford product. <br><br>The best thing that I ever did was to hire Attorney Ron Burdge for my plantiff claim. Mr. Burdge and Attorney Elizabeth Wells did a great job !! If it had not been for them, I would have gotten nothing from Ford Motor and even less from Chuck George Interstate Ford.<br><br>My thoughts, DON't use Interstate Ford for anything. My next car or truck will definately not be a Ford. For the record, I have owned or driven a 74 Gran torino, and new cars 2 windstar vans, a new Expedition, a new 2001 Taurus, a used 99 Taurus, a new 2003 Taurus, and we have a new 2001Focus and a new 2003 Focus in the family now as well.<br><br>My dealer rating : -10 out of 10 ( yes, thats a negative 10 !!!)<br><br>Respectfully submitted:<br>T . Harris in Dayton, OH More