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Interstate Ford - Service Center

Miamisburg, OH

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91 Reviews

91 Reviews of Interstate Ford - Service Center

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May 12, 2018

Standing Behind Product Our vehicle has only 19,000 miles on it but the warranty has expired. The button on the steering wheel that lets you clear trip odometer, service war More

by misssyc333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Scambilis
March 08, 2018

Great experience I bought a 2017Ford Fusion from Matt Sanders. He was a Great Help in and went the extra mile to get the car I wanted. Thank you so much Matt More

by Jeff Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sanders
January 01, 2018

Overall great car buying experience! Aaron was very helpful in our decision making. No pressure and answered all of our questions. We were in and out of there fairly quickly and we will d More

by jscothorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Robinson, Josh Putnam
January 26, 2017

There like unwrapping a not known but unwanted gift They accomadate you like no other when youre purchasing vehicle,first class.... Then the shaft shows up no techs available on weekends, well guess wha More

by Adam Betts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A lot of them and most were crappy
Feb 27, 2017 -

Interstate Ford responded

Mr. Betts: I regret that you had this experience and that we didn't respond here on Dealer Rater sooner. I'm not sure if you were contacted by Ron Spitz, the Service Manager, but this was brought to his attention in January. You can reach him directly at (937)384-1861.

June 27, 2016

Extended Warranty Joke I purchased a 2009 Fors hypird escape love the vechile. Had car for two years need to go in shop told me my warranty was no good over just by 200 mile More

by heatherbrown1935
Recommend Dealer
No
Employees Worked With
Lawarence
January 25, 2013

We had taken our 2007 Ford Focus in for an Oil change and new Tires. The next day the front right tire was completely flat. It was towed back to the dealership. The flat tire was replaced. We were told by th More

by phardin12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Smelling
January 18, 2012

Absolutely, no service after the sale. Less than a Absolutely, no service after the sale. Less than a year ago I purchased a 2011 Fiesta from Interstate Ford. Since then, it has been in their servi More

by liakay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete
August 16, 2011

bought a 2002 f150 in april and had to take it back 2 weeks later for a terrible miss and stumble on acceleration, truck was repaired. then about a month and a half later it started making a bad noise in More

by 55fordwagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
pete
February 05, 2010

the price on the car was great! but when i had my first problem with the car, they simply said it wasent under warranty, then with out my permission started to mess with the car, thus destroying my cam, l More

by 05horse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept / owner
September 19, 2005

I purchased a new 2003 Ford Focus in 03 and I started having problems with the car by april 04. After taking the car back to dealership several times there was not a fix for the car. They never offered More

by michelle penn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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