Interstate Toyota

Experience The waiting room very clean as well as the bath room. Told me 1 h and in 30 m every thing was done. Every body very nice and with a smile. Will like The waiting room very clean as well as the bath room. Told me 1 h and in 30 m every thing was done. Every body very nice and with a smile. Will like that you will have car wash next month, will you tell me when you star the car More

Time factor Service was fine. Would have liked if the work was done a little faster. The fact that I would have to wait an additional 45 mins for may vehicle to b Service was fine. Would have liked if the work was done a little faster. The fact that I would have to wait an additional 45 mins for may vehicle to be washed is an inconvenience and I can never wait that long. More

Bad customer service I bought I Toyota Sequoia limited and they rip me off with a DVD player they didn't give what we agreed with they said I'm going to get an original I bought I Toyota Sequoia limited and they rip me off with a DVD player they didn't give what we agreed with they said I'm going to get an original DVD player and they gave me an after market DVD player. Don't trust them More

Very Happy I am so happy, about my Toyota Prius Plug in. The people working there are very polite and help my choice. Thanks for everything. I will recommend f I am so happy, about my Toyota Prius Plug in. The people working there are very polite and help my choice. Thanks for everything. I will recommend for all my friends Toyota Interestate. More

Personal and professional Was very impressed with the Toyota dealership, We had gone to Rockland toyota first and was referred to the owner by a friend, owner never came out, a Was very impressed with the Toyota dealership, We had gone to Rockland toyota first and was referred to the owner by a friend, owner never came out, and they gave us a salesperson who only started two weeks ago. Interstate Toyota we were able to meet the owner and they were right there on the middle of the sales floor which I thought was a nice touch. I will be recommending all my friends and family if they are in need of a car and are looking at Toyota as one of their choices. More

My trusty Rav needed a radiator! I have a 2001 Rav4 that currently has about 227,000 miles on it. One of the reasons it has probably lasted this long is the great service that it rec I have a 2001 Rav4 that currently has about 227,000 miles on it. One of the reasons it has probably lasted this long is the great service that it receives at Interstate. I went in to change my tires over from winter to summer and Ricky noticed that my radiator was leaking. He didn't want me to leave with the car because if it actually overheated it would be a way worse situation. He got me a rental and told me that the radiator would be there in a few days. Unfortunately, it was back ordered and would not be there for several days. Interstate called me to tell me this and to keep the car until mine was ready. They even switched my rental car when I told them I did not like the minivan and would rather drive a smaller car. Ricky called me a few days later and I picked up my Rav. I have always received great service and Ricky is both knowledgeable and personable. I would recommend this dealership. More

I am very disgusted with this dealership. I have spent a lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the bill for that car repairs then got ripped off buying another car. I didn't have time to think before they had me buying another car. I only had a choice of red or black and thrown into another huge car payment. They said they were doing me a favor just a major screw job. I don't want that mechanic to ever touch my car again.He lied and said I had no brakes then changed his story and said his foot hit the gas instead of the brake. He was in a hurry because it was the last hour before they went home. I talked to the mechanics I work with and they said he should be fired and there was no reason for that if it was fixed right. I have lost faith with this dealership. I don't trusted your dealership,too many things I saw that went down. Its been a week but still very upset with this dealership. Your guys should learn to respect the cars so your customers don't have to pay for their mistakes. He should pay for the repairs he messed up the car . It was in good shape when I left it there. Let's face it he could of hit and killed someone because he was in a hurry. More

I was able to enter the service area when I arrived quickly. The time estimate for the service was accurate and reasonable. The staff was very courteous. quickly. The time estimate for the service was accurate and reasonable. The staff was very courteous. More

I made the appointment with Paul. I was surprised at how accommodating he was, despite the fact that I waited until the night before to make it. When I arrived I was helped immediately and all my concerns w accommodating he was, despite the fact that I waited until the night before to make it. When I arrived I was helped immediately and all my concerns were addressed. My car was ready promptly, sooner than expected. The process was simple and the team at Toyota of Monsey is friendly, knowledgable, and efficient. It's the only place I purchase my vehicles due to the overall experience. More

My 3 year lease was 2 months away and they were able to get me out of the old lease and into a new car with little money out of pocket. End up with leasing another car for my wife,a brand new Rav 4. get me out of the old lease and into a new car with little money out of pocket. End up with leasing another car for my wife,a brand new Rav 4. More