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Inver Grove Honda

Inver Grove Heights, MN

Overview
Reviews
Vehicles
4.6
2,306 Reviews
Call Dealership (651) 306-8600
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4605 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 2,306 reviews

May 22, 2026

Went there for a problem with features associated with radar sensor. They diagnosed it as a bad sensor and estimated $1,800 for a replacement. I went home, tightened the clips holding the sensor and it wo More

by guajolote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
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May 22, 2026 -

Inver Grove Honda responded

Thank you for taking the time to share your feedback. We’re sorry to hear you left feeling frustrated after your recent visit to Inver Grove Honda. Our team’s goal is always to properly diagnose concerns based on the symptoms present at the time of inspection, and we never want a customer to feel misled or uncomfortable with our recommendations. We understand why you would be upset, especially after finding a simple adjustment appeared to resolve the issue afterward. Radar and driver-assist systems can occasionally present intermittent concerns, and our technicians make recommendations based on the information and fault conditions available during diagnosis. That said, we certainly appreciate your feedback and would welcome the opportunity to review the visit further with you. Please feel free to contact our service management team directly at 651-306-8630 and ask for Kirsten Nelson . We value your business and would appreciate the chance to discuss your experience personally.

May 22, 2026 -

guajolote responded

It didn't seem like you valued my business because I also emailed your customer service and nobody replied. I then submitted a complaint to Honda USA.

May 22, 2026 -

Inver Grove Honda responded

Thank you for sharing your feedback. We are very sorry to hear that you felt your concerns were not acknowledged or responded to appropriately. That is certainly not the level of communication or customer care we strive to provide at Inver Grove Honda. We understand how frustrating it is when you take the time to reach out and do not receive a timely response. Your business and feedback are important to us, and we apologize for the disappointment this experience caused. We would appreciate the opportunity to review your concerns further and work toward rebuilding your confidence in our team. Please feel free to contact our management team directly at 651-306-8630 at your convenience or email me directly at kirstenn@invergrovehonda.com so I can personally address. Thank you again for bringing this to our attention. Kirsten Nelson Service Manager Inver Grove Honda

May 20, 2026

I work with a service manager named Jason Schumacher. He is the best man I've worked with to date considering all the vehicles I've owned - Mazda, Chev, Ford, Buick and others. He knows my Honda vehicle More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON SCHUMACHER
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May 18, 2026

Great Customer Service, friendly and fast service provided! Easy to drop off and get a rental car for free! More

by Bowen1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 17, 2026

Bob, the service writer helped me out and was very instrumental and getting my vehicle done in a timely manner and actually helped me get a little bit of a lower price through military discount. More

by tcsolberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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May 13, 2026

We’ve bought two vehicles and have nothing but good news about relating to the service at Inver Grove Honda👍❤️ More

by vtenebrini
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
The woman who sold us both of our cars!!?
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May 05, 2026

Easy to make an appointment and keep you updated on services you may need at the time of your appointment. Friendly staff and great waiting area, with drinks and snacks available. More

by Blndmoose
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ethan
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May 04, 2026

It is very easy to make service appointments. The scheduling could not be better. The service advisor gives me clear and easy to understand recommendations. More

by tkbaumgartner
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jason
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May 03, 2026

Great service and friendly professional staff, comfortable waiting room, easy access to location. Fun, fun. More

by l.pistulka
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Pask
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May 01, 2026

Great service and professional staff Efficient and responsive. Location atmosphere in service bays and waiting area are well kept up More

by Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Pask
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April 30, 2026

If your looking for a dealership with a friendly relaxed atmosphere Inver Grove Honda is the dealership I would recommend. I have purchased 2 vehicles from them and have had 6 years working with the servic More

by Eva
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom and Andrew
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