Inver Grove Honda

The service department has always been very professional, courteous, timely and outstanding vehicle workmanship. My latest visit was with Brady as an advisor and all of the above applies again courteous, timely and outstanding vehicle workmanship. My latest visit was with Brady as an advisor and all of the above applies again More

Claire was great in solving my tire issue and saving me from bigger problems. She also got me in and out of the shop efficiently from bigger problems. She also got me in and out of the shop efficiently More

With the exception of not being able to get USAA's car buying program at the time, in 2008, I have been doing business with Inver Grove Honda for 17 years, and these folks are top notch in their devotion buying program at the time, in 2008, I have been doing business with Inver Grove Honda for 17 years, and these folks are top notch in their devotion to customer service and satisfaction. More

The Inver Grove team did a great job and were awesome to work with, thank you team! work with, thank you team! More

As always, prompt and reliable service at a fair price . The service area was clean and service personnel were friendly and helpful. The service area was clean and service personnel were friendly and helpful. More

2 hours to repair a flat tire. My brother missed his drs appt. $52. Ridiculous. They were aware of this when they took the car in. My brother missed his drs appt. $52. Ridiculous. They were aware of this when they took the car in. More

They did the routine service. They fixed the problem I had. They told me about the service I requested but didn't need. They fixed the problem I had. They told me about the service I requested but didn't need. More

Very professional. Service is excellent and explanations are very thorough. They give updates while you are waiting. Comfortable waiting areas. Service is excellent and explanations are very thorough. They give updates while you are waiting. Comfortable waiting areas. More

Recently bought a 2023 Honda Passport from this dealer and was very happy with the overall experience. We did our research and decided to team up with sales person Rory Shaffer. Brilliant decision. Rory i and was very happy with the overall experience. We did our research and decided to team up with sales person Rory Shaffer. Brilliant decision. Rory is a very cool guy. Easy to get along with, likes a laugh or two and genuinely wants to help. Best of all, he's not pushy or pressuring in any way. We drove 3 different vehicles before deciding which one we wanted to buy. Rory was patient, helpful and I can honestly say, we could have decided against buying something that day and it would not have been awkward or weird. You know how some sales people are. Rory's the opposite. We felt very comfortable dealing with him the entire time we were at the dealership. Which was a while, trust me! Next up we had the finance guy, Gardner. What a super smart guy he is. Knows his cars, totally customer focused and an absolute pleasure to deal with. I should add the vehicle be bought did have a dent in the door sill on the passenger side. Of the three Passports we drove, we liked that one but were put off by the dent. Rory said they'd take care of it and they did. By the time we collected the vehicle a few days later, it was like the dent was never there. I share this detail because we'd never been to this dealership before so it wasn't like we were getting long time customer preferential treatment. They saw an opportunity to make a sale if they corrected a blemish on the vehicle, so did it without question. Brilliant! Buying a used vehicle can be stressful. The vehicle is never going to be in pristine perfect condition, but at the same time you hope there's nothing wrong with it which you only find out about later. Our experience at Inver Grove Honda was great. Not stressful, just fair straight forward and honest. They made some money, we got the car we wanted for a decent price. Everyone's happy. This dealer is not that close to home, but we're considering going there for servicing anyway. We'll see how that goes. As for purchasing the vehicle, things worked out great thanks to Rory and Gardner. I hope your experience of this dealership goes as well as ours did. More

This the best Honda dealer in twin cities nice & clean shop fast and professional service shop fast and professional service More