Inver Grove Honda

15,000 mile oil change Did not address vehicle's original problematic issues, I.e., audio system shortcomings. Time/money spent by owner has not addressed vehicle's shortco Did not address vehicle's original problematic issues, I.e., audio system shortcomings. Time/money spent by owner has not addressed vehicle's shortcomings pertaining mainly to modern day necessary electronics. More

Driver's airbag replacement. I was assisted by a friendly and competent service representative, who described the process and then carried it out in less time than expected Exc I was assisted by a friendly and competent service representative, who described the process and then carried it out in less time than expected Excellent service! More

Oil and Differental fluid Change They seemed very busy, but got me in at my appointment time and quickly finished the work as well as washed my Pilot as I waited comfortably in the wa They seemed very busy, but got me in at my appointment time and quickly finished the work as well as washed my Pilot as I waited comfortably in the waiting area. More

great experience Julye Davidson was awesome. So nice and friendly. She knew what she was talking about. Not pushy at all. Helped us with it financial needs and found Julye Davidson was awesome. So nice and friendly. She knew what she was talking about. Not pushy at all. Helped us with it financial needs and found us a great car. More

Oil change and maintenance Sean was very friendly with excellent customer service skills. He explained things well when recommending additional maintenance work and provided me Sean was very friendly with excellent customer service skills. He explained things well when recommending additional maintenance work and provided me with an estimate as requested. More

Service Department Efficient and friendly staff to schedule my oil change/recall appt. Quick service after pulling into the garage! Oil change, tire rotation and recall Efficient and friendly staff to schedule my oil change/recall appt. Quick service after pulling into the garage! Oil change, tire rotation and recall part fixed in an hour! Employees at Inver Grove Honda are always a class act and do their job well. More

On Time On a very busy day in the service department my car was serviced in one hour as predicted by the service department. Thanks for the friendly prompt On a very busy day in the service department my car was serviced in one hour as predicted by the service department. Thanks for the friendly prompt service Dave Moline More

Fast and Knowledgeable A very busy service area, but my vehicle was done when promised and the repairs were fixed the first time. Jim Walkowiak is the reason I drive the 3 A very busy service area, but my vehicle was done when promised and the repairs were fixed the first time. Jim Walkowiak is the reason I drive the 30 miles one way and past 3 other Honda dealerships to get mr Hondas serviced. More

Customer service issues When I purchased the Honda CRV initially I had some problems with customer service issues - but they contacted me promptly and promised to resolve the When I purchased the Honda CRV initially I had some problems with customer service issues - but they contacted me promptly and promised to resolve the issue. More

Service Dept Easy scheduling with a friendly staff that was willing to adjust to changes and even take my vehicle an hour early when my personal schedule changed. Easy scheduling with a friendly staff that was willing to adjust to changes and even take my vehicle an hour early when my personal schedule changed. Technician met me immediately and quickly had my vehicle in for servicing. The waiting room was large and comfortable and the work was completed quicker than I expected. This was my first visit to the service department at ING Honda and I would rate it the best service department I have experienced at any dealership. More