Inver Grove Honda
Inver Grove Heights, MN
Filter Reviews by Keyword
By Type
Showing 2,306 reviews
Great Service I previously took my Odyssey to another dealer up the road on 63 and was repeatedly frustrated with their service. Someone recommended Inver Grove Hon I previously took my Odyssey to another dealer up the road on 63 and was repeatedly frustrated with their service. Someone recommended Inver Grove Honda. I figured I would try them once, just for an oil change. When I arrived at my scheduled appointment time, the place was packed with cars. The service advisor, Terry Jones, said it would only be 30 - 40 minutes, and I was extremely doubtful. However, Terry came back to get me in the waiting room in less than 30 minutes. I'll definitely be coming back! More
Always Great Service I can always depend on Terry in the service department - he's honest, polite, friendly, knowledgeable, ... He explains the work that needs to be done I can always depend on Terry in the service department - he's honest, polite, friendly, knowledgeable, ... He explains the work that needs to be done and the cost of the materials and labor. I never have to worry about the work being done in a timely and professional manner thanks to the mechanics! Matt helped out with passing along information when my car was complete - very polite and friendly! Thanks Honda! More
Service Review Excellent service, personable staff, and quality work. I really appreciated that a loaner car was provided free of charge so I could run errands whil Excellent service, personable staff, and quality work. I really appreciated that a loaner car was provided free of charge so I could run errands while my car was being repaired. Jason was very personable and helpful. More
Great Service Katie let me know my battery was low, and I got a new battery under warranty. She is professional. Covered the thing I needed done, and suggested a c Katie let me know my battery was low, and I got a new battery under warranty. She is professional. Covered the thing I needed done, and suggested a couple things that were entirely reasonable. The service seem to have done a great job. Recommend highly. Thank you! More
very professional and accommodating My service advisor Jason was genuinely interested in getting my car fixed. Inver Grove Honda does not recommend items or services that I don't need. My service advisor Jason was genuinely interested in getting my car fixed. Inver Grove Honda does not recommend items or services that I don't need. I really appreciate their honest approaches when diagnosing my Honda. More
Oil Change & Tire Rotation Chris at the service desk was very knowledgeable and professional. No need to ask for a free car wash. They just do it! I have never had a bad experi Chris at the service desk was very knowledgeable and professional. No need to ask for a free car wash. They just do it! I have never had a bad experience at this dealership. More
Driver's airbag replacement. I was assisted by a friendly and competent service representative, who described the process and then carried it out in less time than expected Exc I was assisted by a friendly and competent service representative, who described the process and then carried it out in less time than expected Excellent service! More
15,000 mile oil change Did not address vehicle's original problematic issues, I.e., audio system shortcomings. Time/money spent by owner has not addressed vehicle's shortco Did not address vehicle's original problematic issues, I.e., audio system shortcomings. Time/money spent by owner has not addressed vehicle's shortcomings pertaining mainly to modern day necessary electronics. More
Oil change and maintenance Sean was very friendly with excellent customer service skills. He explained things well when recommending additional maintenance work and provided me Sean was very friendly with excellent customer service skills. He explained things well when recommending additional maintenance work and provided me with an estimate as requested. More
great experience Julye Davidson was awesome. So nice and friendly. She knew what she was talking about. Not pushy at all. Helped us with it financial needs and found Julye Davidson was awesome. So nice and friendly. She knew what she was talking about. Not pushy at all. Helped us with it financial needs and found us a great car. More









