Inver Grove Honda

To whom it may concern, Our experience at Inver To whom it may concern, Our experience at Inver Grove Honda was excellent due to the wonderful customer service I have received from day one. To whom it may concern, Our experience at Inver Grove Honda was excellent due to the wonderful customer service I have received from day one. With Inver Grove Honda being a newer dealership my first experience was using them for service on my '03 Accord since it was closest to my home. Right away I felt welcome and in good hands since everybody was consistently helpful and was looking out for best my interest as a Honda owner. With my experience being so great and knowing it was going to be time to own a newer, larger vehicle; I had to return soon. I simply e-mailed the dealership when I spotted a few Honda Pilots that looked interesting, withing an hour Jamie Letcher was calling me to let me know he was there to answer any questions. Perfect, a sales rep that was NOT annoying! I shopped and spoke with my wife about different options to narrow down what we wanted and needed. Jamie checked up on us to follow through when I notified him that I had been involved in an accident with my Accord. He offered for the Accord to be brought onto his lot and have an estimate done on the damage, the VERY NEXT morning I got a phone call telling me that it was a significant amount damage to my car and that my insurance company may total it out. Jamie offered for me to arrange Progressive to come to his dealership and analyze what the true damages were. As my insurance company worked on my estimate Jamie found a beautiful Pilot that just came in and it was exactly what we were looking for, Jamie suggested I put a hold on it and I did. With all of this "hassle" there was really no hassle since Jamie took care of it all, with-in 3 days of my accident I was in a beautiful Honda Pilot and on my way with the ability to fit all three kids in a safe vehicle and a claim settled with ease. Thanks to Jamie Letcher and Inver Grove Honda I am extremely happy and will never buy a vehicle from any where else, or anybody else. I can not express my gratitude enough; I am one with a short fuse and it was nothing but smooth sailing through this process. Thank you Jamie and Inver Grove Honda! Sincerely, Mark, Shauna, Ali, Cale and Jase Marella More

Jamie went above and beyond good customer service...he was fantastic. The car was in the delivery bay when I arrived to pick it up. He had previously walked me through the features and went over the basic was fantastic. The car was in the delivery bay when I arrived to pick it up. He had previously walked me through the features and went over the basics again. He explained the differences between buying vs. leasing. This was a very pleasant experience. I will recommend Jamie to others! More

We had excellent service today with buying our new 2009 Honda Accord. We received a great trade-in value and price with our new car. We are great customer service from everybody today during our time there Honda Accord. We received a great trade-in value and price with our new car. We are great customer service from everybody today during our time there. We are have also had great service in the past with our previous car. More

I have so many wonderful things to say about the Inver I have so many wonderful things to say about the Inver Grove Honda dealership staff (especially Jamie Letcher), products, and facilities that I fee I have so many wonderful things to say about the Inver Grove Honda dealership staff (especially Jamie Letcher), products, and facilities that I feel the need to share my story with "the world". This is simply a summary of my personal experiences with Inver Grove Honda and Jamie Letcher (sales man). My husband and I went to Inver Grove Honda on New Year's day 2010, the day we bought my previously owned, classy black with silver trim and black leather interior, Honda Accord Sedan (2008 EX-L V-6). A good friend of mine had recommended the dealership and Honda products to us as a result of her fabulous experience there last fall when she made use of the cash for clunkers program and bought herself a beautiful brand new Honda civic. My friend recommended a particular sales woman there, but that sales woman wasn't available the day we stopped in to buy my car. My husband had done some research on line about Hondas and the Inver Grove Honda dealership. Based on the online ratings, Jamie was a wonderful person to work with and the Honda Accord EX-L was probably going to be the "best fit" for me. When we stepped into the classy, open, light, airy and clean showroom floor Jamie was right there to greet us with a smile. He was "happy to help" us "explore our options" and provide us with the information and hands on experience with their products so we could make an informed decision. We NEVER felt pressured by Jamie and we couldn't help but love him for that. We drove my "new" car home that very day and I was in heaven. The only cars that I have found to be "in the same class" as my accord, (especially on my long drives to and from work) have been a Lexus, BMW or a Mercedes (all "foreign" products by the way). Jamie helped put our minds at ease when he explained how "Mr. Honda" is from Japan, but the Honda products are all manufactured and built in the U.S.A. By the way, our other vehicle is a 2001 Dodge Durango which we love. We may very well replace it with another Chrysler product when we are ready to let it go, but we will most certainly at least consider another Honda from the Inver Grove dealership when the time comes. I had such a great experience with Jamie that when my dad told me that he wanted to buy a Honda Crosstour for his next vehicle (3 days after my mother died) I couldn't stop myself from calling Jamie, telling him my "life story", and then asking him to make a "cold call" to my bereaving father. Of course Jamie said yes, but I'm sure he was at least a bit uncomfortable with my very personal request and that he had to practice exactly how to explain why this car sales man was cold calling my father 3 days after his (my dad's) wife of 38 years had just died (suddenly & unexpectedly of a brain aneurism at the young age of 57). A half hour after I got off the phone with Jamie he called my dad. My dad was having a "bad day" that day so he shoved the phone off to my aunt (mom's sister) to end the call. The next day I realized how inappropriate my call request was, for my dad and for Jamie. I felt some guilt and shame, but I didn’t regret it one bit even when recognizing how awkward and painful it probably was for my dad and Jamie. When my father feels ready to "trade in" mom's car and his old "clown car" for one classy vehicle, with the luxuries Honda has to offer (leather heated seats, XM stereo, GPS navigation systems, extended warrantees, etc.), I want him to, at the very least, "visit" with Jamie and let him assist my dad in "exploring his options" and providing him with the information and hands on experience with their Honda products so he will be able to make an informed decision. Thank you Honda, Inver Grove Honda, and Jamie for being you. Sincerely, Toby Lee O'Neill Bergland Farmington, MN 3-2-10 More

Wonderful experience; very friendly, not pushy, and a great deal. Highly recommended!!! John McCorkel, IGH Honda salesmen, was great to work with and was the reason I chose IGH Honda rather than a simila great deal. Highly recommended!!! John McCorkel, IGH Honda salesmen, was great to work with and was the reason I chose IGH Honda rather than a similar deal at another dealership. You will not be disappointed. More

As soon as I walked into Inver Grove Honda, I received a very warm welcome by the smiling lady behind the counter. Two other gentleman approached me within minutes to see if they could be of any assistance very warm welcome by the smiling lady behind the counter. Two other gentleman approached me within minutes to see if they could be of any assistance. Kim Toering and Collette Koskinen made what was for me a very stressful situation into a very pleasant experience. They patiently answered every one of the million questions I asked. Kim worked out everything involved from selection of a car that fit my needs to making it financially feasible for me to drive away in the perfect car. More

I had a great experience buying my new Honda. John was honest and very professional. I never felt pressured to buy and rushed in my purchase. I recommend this dealer and salesman John to my friends and fa honest and very professional. I never felt pressured to buy and rushed in my purchase. I recommend this dealer and salesman John to my friends and family. The new car seminar was great!!! John deserves recognition for his hard work. More

Jason is a very friendly, easy going salesman. I went in looking for a certain car and Jason got it ready for me and had me ready for a test drive very quickly. He answered all my questions and calmly walk looking for a certain car and Jason got it ready for me and had me ready for a test drive very quickly. He answered all my questions and calmly walked me through the car buying process. I had two requests and both were accepted by Jason and his boss "Radar". Overall this was a very easy process (as far as buying a car can be anyways). More

I thought John was great from start to finish. I'm not the easiest person to work with but he always treated me with respect.(thank you John) He was patient,and knew everything about the civic he sold me. the easiest person to work with but he always treated me with respect.(thank you John) He was patient,and knew everything about the civic he sold me. I will purchase again from him.I have told my co-worker about John and she is looking to buy soon also!He was very nice and took pride in his work. Service was great More

I really enjoyed working with John! This is my third new car-I do my research and know what I want and what kinds of prices I can expect before I go in. I've never been treated with such respect as I was w car-I do my research and know what I want and what kinds of prices I can expect before I go in. I've never been treated with such respect as I was with John. In the past I have felt engaged in battle when buying a car, this time, it was an enjoyable experience. Thanks again! More