Inver Grove Honda

I was very pleased with my visit to Inver Grove Honda. I do not like the high pressure sales approach some dealerships and sales staff impose. There was no pressure of any kind at Inver Grove Honda. They an do not like the high pressure sales approach some dealerships and sales staff impose. There was no pressure of any kind at Inver Grove Honda. They answered questions, offered alternatives and let me make the decisions I felt comfortable with. I would highly recommend Inver Grove Honda to friends and family for an auto purchase. I dealt with both Jason Paciorek and Bryan Okubo. Both were curtious and professional and I thank them for the experience and look forward to dealing with them in the future. More

Last night we stopped at the Inver Grove Honda dealer to look at colors and get a price and we ended up driving away in a new Odessey. Jason was able to take the time to review the car features and answer a look at colors and get a price and we ended up driving away in a new Odessey. Jason was able to take the time to review the car features and answer any questions that we had. He approached and handled this situation with the utmost respect for us and our needs. He listened and was honest from the start. This is the fourth dealer that we have purchased from and I can honestly say that this was "by far" the best experience that we had. Not only would I recommend Jason and Inver Grove Honda Dealer. We will be going back for our next car. More

Working with John Davis, our sales associate at this Honda dealership, was a great experience. He was knowledgable and friendly - not "pushy" in the least. We visited on a busy Saturday and had to wait Honda dealership, was a great experience. He was knowledgable and friendly - not "pushy" in the least. We visited on a busy Saturday and had to wait for a bit for a sales person to be available. We were fortunate that John was the sales person who assisted us. John showed us every available car in the model that we were interested in. John explained the differences in the available cars and we were able to narrow down our choices quickly. After taking our preferred model for a test drive John took the time to go over our price and financing options. Once our decision was made John reviewed the vehicle information, service schedule, and warranty. The only down side of the experience was the long one and a half hour wait to see the financing specialist. To compensate for the long wait we were offered a discount on an extended warranty and an offer from the general manager to not charge us for the first scheduled service. We have made a practice of doing our car shopping at dealerships where negotiating was not offered - the price on the sticker is what you paid. We did this to avoid the high pressure sales pitches and the drawn out back and forth that we had experienced in the past. While I was apprehensive about the negotiating component at this dealership we found John reasonable and fair, and he took the time to learn what we wanted in a car and the price we were comfortable paying. We had done our research before going into the process of looking for a car and knew what a fair price would be. I believe that we did get a fair price from this dealership. In summary, our experience at this dealership was overall a positive one. In spite of our spending nearly five hours at the dealership forging a deal, we were very impressed with John. I sincerely hope that this dealership recognized the value of an employee like John, who gives sales associates, in particular car sales associates a good image. Thank you. Steve Brennan & Jennifer Burow ( My daughter & proud owner of a new Honda Civic ). More

Great Experience, I surprised my wife with this car Great Experience, I surprised my wife with this car for her birthday. Jason P. was thoughtful and experienced. He made the transaction seamless Great Experience, I surprised my wife with this car for her birthday. Jason P. was thoughtful and experienced. He made the transaction seamless, and I was able to surprise my wife with a car she absolutely loves. The transaction, was quick, I recieved a fair value for my trade and a fair price on a brand new car. I would definitely recommend this dealership, and all of its employees. Thanks, John H. More

All staff (including the salesperson Jason) was very friendly and courteous. I was able to get the exact model and color Honda Fit from this dealership. Other dealerships had a very limited selection of friendly and courteous. I was able to get the exact model and color Honda Fit from this dealership. Other dealerships had a very limited selection of Honda Fits. I was very impressed with the fact that I got the final license plates the same day as the delivery. A few days later I was back at the dealership to install the 3M plastic on the bonnet and received a free loaner civic for the day. More

John was very friendly and helpful. I would highly recommend any of my family or friends to Inver Grove Honda. I was in a situation with a leased Volkswagon and I am confident John helped me make the recommend any of my family or friends to Inver Grove Honda. I was in a situation with a leased Volkswagon and I am confident John helped me make the right decision. The service staff all seemed very welcoming and friendly as well. More

Jason helped us greatly in our search for a new vehicle. He came in on one of his days off so we could test drive with him even though he knew we weren't ready to buy that day. When we were ready to buy he He came in on one of his days off so we could test drive with him even though he knew we weren't ready to buy that day. When we were ready to buy he was all ready for us and had our new van detailed and ready to go when we drove up. He and the rest of the staff at Inver Grove Honda were extremely friendly and not pressuring at all. They truly wanted to make sure we stayed within our budget and were happy with what we bought. We will buy our next car from him and highly recommend this dealership to everyone. More

To whom it may concern, Our experience at Inver To whom it may concern, Our experience at Inver Grove Honda was excellent due to the wonderful customer service I have received from day one. To whom it may concern, Our experience at Inver Grove Honda was excellent due to the wonderful customer service I have received from day one. With Inver Grove Honda being a newer dealership my first experience was using them for service on my '03 Accord since it was closest to my home. Right away I felt welcome and in good hands since everybody was consistently helpful and was looking out for best my interest as a Honda owner. With my experience being so great and knowing it was going to be time to own a newer, larger vehicle; I had to return soon. I simply e-mailed the dealership when I spotted a few Honda Pilots that looked interesting, withing an hour Jamie Letcher was calling me to let me know he was there to answer any questions. Perfect, a sales rep that was NOT annoying! I shopped and spoke with my wife about different options to narrow down what we wanted and needed. Jamie checked up on us to follow through when I notified him that I had been involved in an accident with my Accord. He offered for the Accord to be brought onto his lot and have an estimate done on the damage, the VERY NEXT morning I got a phone call telling me that it was a significant amount damage to my car and that my insurance company may total it out. Jamie offered for me to arrange Progressive to come to his dealership and analyze what the true damages were. As my insurance company worked on my estimate Jamie found a beautiful Pilot that just came in and it was exactly what we were looking for, Jamie suggested I put a hold on it and I did. With all of this "hassle" there was really no hassle since Jamie took care of it all, with-in 3 days of my accident I was in a beautiful Honda Pilot and on my way with the ability to fit all three kids in a safe vehicle and a claim settled with ease. Thanks to Jamie Letcher and Inver Grove Honda I am extremely happy and will never buy a vehicle from any where else, or anybody else. I can not express my gratitude enough; I am one with a short fuse and it was nothing but smooth sailing through this process. Thank you Jamie and Inver Grove Honda! Sincerely, Mark, Shauna, Ali, Cale and Jase Marella More

Jamie went above and beyond good customer service...he was fantastic. The car was in the delivery bay when I arrived to pick it up. He had previously walked me through the features and went over the basic was fantastic. The car was in the delivery bay when I arrived to pick it up. He had previously walked me through the features and went over the basics again. He explained the differences between buying vs. leasing. This was a very pleasant experience. I will recommend Jamie to others! More

We had excellent service today with buying our new 2009 Honda Accord. We received a great trade-in value and price with our new car. We are great customer service from everybody today during our time there Honda Accord. We received a great trade-in value and price with our new car. We are great customer service from everybody today during our time there. We are have also had great service in the past with our previous car. More