Inver Grove Honda

Reliable as always, just like my Honda. Stopped by for an oil change on a weekday morning. Appreciated that they were able to get me in and out within the hour. Only downer was the recommen Stopped by for an oil change on a weekday morning. Appreciated that they were able to get me in and out within the hour. Only downer was the recommendation for a 100,000 mile service that I’d had done already just prior to my 100,000 mark. Maybe service records need to be easier to read by the desk guys? I’ve only had my Honda serviced at IGH (where I bought it). More

Chris Cooley was great We were so well taken care of, even adjusting our clock to daylight savings time, setting us up with a rental car while our airbag was recalled, givin We were so well taken care of, even adjusting our clock to daylight savings time, setting us up with a rental car while our airbag was recalled, giving us his direct number so we could keep in touch, calling and asking about some options with wiper blades, etc, answering our questions and concern with grace and humor--and even washing our car without us asking! We felt so well taken care of! More

Oil change and service I had a 1050 appointment and was speedily taken in, paperwork and suggestions made also taken into consideration a coupon that I had. The work was don I had a 1050 appointment and was speedily taken in, paperwork and suggestions made also taken into consideration a coupon that I had. The work was done in a much more timely fashion then I had ever expected and I was happily on my way within an hour. Thank you More

Dan Volz was so patient. We purchased a new CRV yesterday with the help of Dan Volz. He was just so professional, courteous, and patient while dealing with frugal me and my pi We purchased a new CRV yesterday with the help of Dan Volz. He was just so professional, courteous, and patient while dealing with frugal me and my picky wife as we changed our minds three times on which model we should buy. He was very knowledgeable about the features of the cars and was quick to provide a break down of prices and finances for each scenario we chose. He was never pushy and even helped us come to a realization of what model car we really needed. Thanks for the great customer service yesterday, Dan. It's why we keep coming back to Inver Grove Honda! More

Tough diagnosis When I got the car to you I could not demonstrate the Brake light outage. So it is intermittent. Terrance Jones was very patient and clever at testi When I got the car to you I could not demonstrate the Brake light outage. So it is intermittent. Terrance Jones was very patient and clever at testing for the problem. Best of all he suggested doing regular maintenace a bit early to make the most of my trip out there. I am now going to have a couple problems fixed that he noted and explained. I appreciate Terry's help and attention. More

Excellent Sales Customer Support by Tim Young Salesperson Cannot say enough about the superior vehicle purchase process provided by Tim Young of Inver Grove Honda. He is truly an asset both to the Dealership Cannot say enough about the superior vehicle purchase process provided by Tim Young of Inver Grove Honda. He is truly an asset both to the Dealership and to Honda More

Austin Callahan is really good at his job We drove 26 cars in two weekends, across six delaerships. Austin was by far and away the most knowledgeable about his wares. He knew every featu We drove 26 cars in two weekends, across six delaerships. Austin was by far and away the most knowledgeable about his wares. He knew every feature of every car we looked at. He had a good answer for all of our questions. He was patient and never tried to force us to close. Buying a car is nerve racking. Our interaction with Austin was by far and away the most enjoyable part of the experience. We settled on a PIlot and decided that a small hair cut was worth it to give Austin our business, On 2.28.2019 we closed the sale. Thank you Austin and Inver Grove Honda for a most enjoyable experience. More

My New CR-V I just leased a new 2019 CR-V LX AWD from Collette Koskinen and it was a simple process as usual with Inver Grove Honda. This is my 5th vehicle we hav I just leased a new 2019 CR-V LX AWD from Collette Koskinen and it was a simple process as usual with Inver Grove Honda. This is my 5th vehicle we have leased from IG Honda. We have had great service working with Collette over the years, and the financing is getting easier every year with tablets to enter information. After getting the new vehicle prepped for delivery, Collette explained how the various controls worked and helped me pair my iPhone. We returned out 2015 Civic LX and leased the CR-V. We've grown to like leasing since there is little maintenance required other than oil changes and tire rotations and an occasional air filter. It just simplifies life just a bit more. More

Purchased an amazing Honda Civic Si Andrew Kasahara very knowledgeable, friendly, and helpful. Jeff R. educated me on all the extras and provided honest guidance on the best options to Andrew Kasahara very knowledgeable, friendly, and helpful. Jeff R. educated me on all the extras and provided honest guidance on the best options to add. Akela was very friendly and informational. She explained all the details of the lease and helped me make the decisions that I was very satisfied with looking back. The staff here is very nice. They are here to educate the buyer and allow them to make the decisions. I am very happy with my purchase and look forward to the Award winning service. More

New CRV purchase We had a very good experience with all employees we dealt with. Jason P was salesperson and was attentive without overkill or pressure, which was much We had a very good experience with all employees we dealt with. Jason P was salesperson and was attentive without overkill or pressure, which was much appreciated. More