Inver Grove Honda - Service Center

I made an appointment more than a week ago for an oil change at Inver Grove Honda, I got there and checked in by 1:35 pm, waited in their waiting area. By 3:30 pm I checked with one of the agent and was change at Inver Grove Honda, I got there and checked in by 1:35 pm, waited in their waiting area. By 3:30 pm I checked with one of the agent and was told technician is finishing up with my. It took them more than 2 hours to complete an oil change on my car. I find that Unacceptable and they took ridiculously long for just an oil change on my car with an appointment. More

I took my car for service to change the tires. I had left my car with them and picked it up the following day. I was preoccupied and did not notice at that time. After that, I was away for vacati I had left my car with them and picked it up the following day. I was preoccupied and did not notice at that time. After that, I was away for vacation for couple of months and only a week ago noticed that my car rims seemed rusted and one of them was dented. I have pictures of the car from over 6 months ago ( much before tire change) and compared to present was clearly damaged. I went to the dealership to seek clarification about this and showed them the pictures from the past. The employee looked at them and initially said - during tire change, it’s possible that rims can be swapped around. When I showed the other side pictures which look good , he could not offer any explanation. He got his Manager Kristine with another lady told me rims might be rusted because of the MN winters. When I asked them how the dents could have happened , they said I hit a curb because of which those dents happened, the truth is I never hit a curb . I have a feeling that rims in my car now are not the ones I had originally. I took the car to the dealership trusting them ,however after this incident, I am not sure I can, and never going back. Through this post I would like others to be aware and please check everything thoroughly before you leave after the service and also I would like to know if anyone has had similar experience. More

I love my dealership! They always are friendly, professional, and very helpful. They checked and found a coupon I could use to bring the price of my bill down. There is a They always are friendly, professional, and very helpful. They checked and found a coupon I could use to bring the price of my bill down. There is a clean, comfortable waiting room with water & coffee, free wifi, clean restrooms, and even a play room for the kids. They always throw in a free carwash, too! More

I am always able to schedule an appointment on line and at a convenient time. The service agents are very respectful and informative. at a convenient time. The service agents are very respectful and informative. More

Never had a problem when coming here. Always courteous and friendly. Everything went smoothly and in good time. Always courteous and friendly. Everything went smoothly and in good time. More

Always amazing service. Up front and honest. I wouldn’t consider taking my Honda anywhere else. Up front and honest. I wouldn’t consider taking my Honda anywhere else. More

Always top notch service. The best service team in Minnesota from the management down to the mechanics and techs! The best service team in Minnesota from the management down to the mechanics and techs! More

We have been buying and servicing our vehicles here for nearly 20 years. It’s always a great experience. nearly 20 years. It’s always a great experience. More