Inver Grove Honda - Service Center

Fast, Efficient and Profesional. Awesome experience, clean and staff were great to work with. The tech said it would be an hour, I was completed to 30 minutes. Super happy about tha Awesome experience, clean and staff were great to work with. The tech said it would be an hour, I was completed to 30 minutes. Super happy about that. More

Outstanding Your service representative did an OUTSTANDING job to address my concerns. I regret that I did not note his name and would appreciate it if you could Your service representative did an OUTSTANDING job to address my concerns. I regret that I did not note his name and would appreciate it if you could email it to me for future reference. More

Wonderful people Just a couple of months ago I purchased 4 new tires from Honda. I came in this time with the tire light on and a low tire. Your people got me right in Just a couple of months ago I purchased 4 new tires from Honda. I came in this time with the tire light on and a low tire. Your people got me right in and found a large screw in one of the tires. They were able to fix it in a timely manner and didn't charge me a thing. More

Excellent FAST Service Came in for an oil change and tire rotation. GREAT experience from the moment I drove in until I paid and drove out less than an hour later. Matt is Came in for an oil change and tire rotation. GREAT experience from the moment I drove in until I paid and drove out less than an hour later. Matt is friendly, thorough, and efficient! More

excellent I brought my car in for service and a recall. Chris was able to schedule me in quickly and at a time that worked for me. Chris is friendly and knowled I brought my car in for service and a recall. Chris was able to schedule me in quickly and at a time that worked for me. Chris is friendly and knowledgeable and took time to answe all my questions and make recommendations. The work was done in the time estimated. When I picked up my car it had been washed and was ready to go. I choose to go to Inver Grove Honda even though there are other dealerships closer to me because I have always received excellent service. More

Replacing Takata airbags I was offered a loaner car. I only used it for the afternoon. Usually, when I go to Inver Grove Honda for service, I get a ride to my appointment ne I was offered a loaner car. I only used it for the afternoon. Usually, when I go to Inver Grove Honda for service, I get a ride to my appointment nearby. It was nice to have the car this day. My only issue was that when I called to see if I could have the airbags replaced, the person I spoke with said, "Oh, they didn't order the parts for you and you didn't get a call?" But when I spoke to my service agent the day I came in for my appointment he said, "We're only replacing the ones when people call or come in." He went on to explain that they had not received very many replacement parts yet. I happened to have a doctor's appointment in the area that day so I called to see if I could have the airbags replaced that day. Otherwise, I don't know when I would have been contacted regarding this recall. More

New Tires I just had four tires replaced on my 2009 Accord. The price was excellent! There was no pressure to purchase any additional services. Lenny was extr I just had four tires replaced on my 2009 Accord. The price was excellent! There was no pressure to purchase any additional services. Lenny was extremely helpful and friendly. More

Service. Routine oil change. Derrin is always courteous and friendly. Very pleasant to work with. Advised of additional recommended service that will be coming up in the near fut Derrin is always courteous and friendly. Very pleasant to work with. Advised of additional recommended service that will be coming up in the near future. Answered all my questions. More

Recall update I was greeted in a very pleasant manner. Provided explanation when I was unsure about the procedures for getting the car registered for the service. I was greeted in a very pleasant manner. Provided explanation when I was unsure about the procedures for getting the car registered for the service. Appointment desk was ready for me at the time of my appointment. The waiting area was very pleasant and comfortable. Service was completed within the time frame identified. Technicians and appointment desk staff were very courteous. Thank you Sue Heuer More

Service dept is excellent Want to mention both Darrin and Sean. Both were very helpful and straightforward, and more important, honest. They actually listened and addressed i Want to mention both Darrin and Sean. Both were very helpful and straightforward, and more important, honest. They actually listened and addressed issues while saving me money. Had planed on having tires replaced but when it was learned there were further issues with the engine (too expensive to repair as the car is 14 years old...), called to ask if I still wanted to replace tires? Decided not to since it is unclear how long transmission will last. Other service centers, dealer or otherwise could have easily put tires on and not said anything, but these guys didn't. They have earned my trust. Not an easy task in the care repair service industry. More