Inver Grove Honda - Service Center

Terry is great I needed some work that was possibly covered by the warranty where I purchased the car, Richfield Honda. I called and left a message for the individua I needed some work that was possibly covered by the warranty where I purchased the car, Richfield Honda. I called and left a message for the individual that takes care of this info. Shortly after phoning him, Terry called and said he got the info and everything would be taken care of. Everything was completed to my satisfaction and quickly. I commented to the service manager that Terry was top notch. I told Terry too. I will be bring my Pilot back to Terry because I could see he cared about his job. Richfield has a Caribou in the waiting area but there personal service is lacking. They seemed to believe that as a woman I didn’t know about cars. And, while I don’t know much, I found them patronizing. Thanks Terry and Inver Grove Honda. More

Time passes by fast in the lobby. I love the fact there is a children's play room. Newspapers and magazines are available. Looking at new models are also nice. Refreshments available. I love the fact there is a children's play room. Newspapers and magazines are available. Looking at new models are also nice. Refreshments available. More

GREAT SERVICE stopped by to set up an appointment and was told they had time to do it immediately and I was out of there in less than an hour. stopped by to set up an appointment and was told they had time to do it immediately and I was out of there in less than an hour. More

Jason was very pleasant and made sure to let me know that my next visit would be expensive because of a needed tune-up. He also made sure to take advantage of my roadside assistance and warranty. Thank you my next visit would be expensive because of a needed tune-up. He also made sure to take advantage of my roadside assistance and warranty. Thank you! More

Excellent service as always.Knowledgeable staff. Only Excellent service as always. Knowledgeable staff. Only recommend what is critical. Don’t try to upsell you. Treat customer with dignity and respect Excellent service as always. Knowledgeable staff. Only recommend what is critical. Don’t try to upsell you. Treat customer with dignity and respect Work done quickly and done right from the start! More

Wow! Consistent, timely and exceptional work done on my Honda CRV. We love buying and servicing our car here. Bob did an exceptional job in his interactions with me and the service done to our car. Honda CRV. We love buying and servicing our car here. Bob did an exceptional job in his interactions with me and the service done to our car. More

Very good service The service was great. Was disappointed the car wash was not available.My car runs great. They helped me know how to fix my radio code. The service was great. Was disappointed the car wash was not available.My car runs great. They helped me know how to fix my radio code. More

Service department is awesome! Terry is always great to work with. I called to make an appointment and he was able to get me in that day and in an out in an hour. Exceeded expectations! work with. I called to make an appointment and he was able to get me in that day and in an out in an hour. Exceeded expectations! More

Best Honda dealership around. Timely service appointment from the drop off, pick up to the work completed. Service Tech kept me updated on what was going on with my maitenance and my service was completed a from the drop off, pick up to the work completed. Service Tech kept me updated on what was going on with my maitenance and my service was completed accurately, timely and professionally. Customer service gal I was scheduling my appointment with caught my recall also that I had forgotten about so that was also taken care of. More

Everyone there was very friendly. My car was serviced quickly and came back washed. They had all sorts of goodies in the very nice waiting room. quickly and came back washed. They had all sorts of goodies in the very nice waiting room. More