Inver Grove Honda - Service Center

Fast, friendly, effecient I stopped in for getting my windshield wiper inserts replaced and an oil change while I was there. I did not have an appointment. Immediately someon I stopped in for getting my windshield wiper inserts replaced and an oil change while I was there. I did not have an appointment. Immediately someone was there to ask what I would like done and got my paperwork started and car in to work on.. Terry is a great guy and always has a smile. My car was done in a little over 30 minutes and washed and ready to go! More

The Service Analyst saved me $200 Service Analyst Terry checked for warranty and service contract coverage for the 2 hours of labor to replace a wheel bolt and patch my punctured tire. Service Analyst Terry checked for warranty and service contract coverage for the 2 hours of labor to replace a wheel bolt and patch my punctured tire. All but the $2.64 part cost for the bolt (that's less than $3 if you can't see the decimal) was covered! More

Everything that required attention was taken care. In addition to the regular service items being done a couple of other things required attention and they were taken care of in a timely fashion. In addition to the regular service items being done a couple of other things required attention and they were taken care of in a timely fashion. More

As always, a great experience! I brought my car in for routine maintenance. Ton Dao was excellent to work with- friendly, knowledgeable and very professional. While I was waitin I brought my car in for routine maintenance. Ton Dao was excellent to work with- friendly, knowledgeable and very professional. While I was waiting for my vehicle I spoke to Dave Sands. What a GREAT guy! I bought my current Honda from Dave and I will definitely buy any future cars from Dave and Inver Grove Honda! More

Service Went in for service, was given suggestions of what may need done soon, and advised of the need for tires. Neither of what i was expecting, but there Went in for service, was given suggestions of what may need done soon, and advised of the need for tires. Neither of what i was expecting, but there was NO pressure to have the services done from IGHonda, or done that day. Love the no pressure sales. More

Reliable as always, just like my Honda. Stopped by for an oil change on a weekday morning. Appreciated that they were able to get me in and out within the hour. Only downer was the recommen Stopped by for an oil change on a weekday morning. Appreciated that they were able to get me in and out within the hour. Only downer was the recommendation for a 100,000 mile service that I’d had done already just prior to my 100,000 mark. Maybe service records need to be easier to read by the desk guys? I’ve only had my Honda serviced at IGH (where I bought it). More

Oil change and service I had a 1050 appointment and was speedily taken in, paperwork and suggestions made also taken into consideration a coupon that I had. The work was don I had a 1050 appointment and was speedily taken in, paperwork and suggestions made also taken into consideration a coupon that I had. The work was done in a much more timely fashion then I had ever expected and I was happily on my way within an hour. Thank you More

Chris Cooley was great We were so well taken care of, even adjusting our clock to daylight savings time, setting us up with a rental car while our airbag was recalled, givin We were so well taken care of, even adjusting our clock to daylight savings time, setting us up with a rental car while our airbag was recalled, giving us his direct number so we could keep in touch, calling and asking about some options with wiper blades, etc, answering our questions and concern with grace and humor--and even washing our car without us asking! We felt so well taken care of! More

Tough diagnosis When I got the car to you I could not demonstrate the Brake light outage. So it is intermittent. Terrance Jones was very patient and clever at testi When I got the car to you I could not demonstrate the Brake light outage. So it is intermittent. Terrance Jones was very patient and clever at testing for the problem. Best of all he suggested doing regular maintenace a bit early to make the most of my trip out there. I am now going to have a couple problems fixed that he noted and explained. I appreciate Terry's help and attention. More

What happened? What happened to Honda? They used to make good products. The problems with the latest generation of CR-V are now being exposed (oil dilution, lack of What happened to Honda? They used to make good products. The problems with the latest generation of CR-V are now being exposed (oil dilution, lack of heat and hinky electronics) and yet IVH and the other twin cities Honda dealers continue to sell these defective products. What is worse is that they continue to deny that these problems exist. I have written a few letters to the management of IVH and Honda North America with no response what so ever. I have been a loyal Honda for years but no more. I suggest that you stay away from any Honda product with the 1.5L engine in it and honestly I would suggest that you question owning Honda/Acura products going forward. Clearly their priorities have changed. This is the treatment you can expect if you have a serious issue. It is hard to imagine being treated like that will garner customer loyalty going forward not just for IVH but for Honda/Acura too. More