
Ira Acura Westwood
Westwood, MA
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Services is outstanding with great communication and explanation of the work being done! Although it’s pricey like everything else, I still love come because of the attention to detail and the superb cu explanation of the work being done! Although it’s pricey like everything else, I still love come because of the attention to detail and the superb customer service More
Clean, efficient, welcoming. Noah in the service department was very helpful. He explained the services in detail, kept me updated while I waited, and thoroughly explained the Noah in the service department was very helpful. He explained the services in detail, kept me updated while I waited, and thoroughly explained the appointment summary More
They took care of the required repairs under warranty. When it was apparent they would need the car for an additional day, they seamlessly provided a loaner. Car was very clean when picked up and all wo When it was apparent they would need the car for an additional day, they seamlessly provided a loaner. Car was very clean when picked up and all works fine now. More
Excellent service experience, Marc was professional, competent, explained and answered all of my many questions and concerns. Only wish Ira was closer to where I live. Very happy to see a dealership tha competent, explained and answered all of my many questions and concerns. Only wish Ira was closer to where I live. Very happy to see a dealership that still cares about their customers! More
Service was excellent. I was kept informed of what needed to be done all through the process. The car came back beautifully cleaned and washed. I was kept informed of what needed to be done all through the process. The car came back beautifully cleaned and washed. More
Noah was great to work with, he was transparent and kept me informed throughout the entire process. Highly recommend working with him and the service team. me informed throughout the entire process. Highly recommend working with him and the service team. More