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Ira Acura Westwood

Westwood, MA

4.8
1,253 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,253 reviews

February 06, 2025

Great customer service. Friendly, accommodating and seemed to have customers best interest in mind. Would recommend. More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 11, 2025 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2025

Services is outstanding with great communication and explanation of the work being done! Although it’s pricey like everything else, I still love come because of the attention to detail and the superb cu More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Feb 10, 2025 -

Ira Acura Westwood responded

Hi Rudy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Clean, efficient, welcoming. Noah in the service department was very helpful. He explained the services in detail, kept me updated while I waited, and thoroughly explained the More

by kerimdriscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Feb 10, 2025 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

They took care of the required repairs under warranty. When it was apparent they would need the car for an additional day, they seamlessly provided a loaner. Car was very clean when picked up and all wo More

by RDOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Feb 10, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Excellent service experience, Marc was professional, competent, explained and answered all of my many questions and concerns. Only wish Ira was closer to where I live. Very happy to see a dealership tha More

by jofairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Feb 10, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2025

Service was excellent. I was kept informed of what needed to be done all through the process. The car came back beautifully cleaned and washed. More

by dzehme
Recommend Dealer
Yes
Employees Worked With
Emanuel
Feb 07, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

advisor Justin Robbin is very nice. Quick service and quick response are appreciated. Everything will make me to come back next time More

by Chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin robbins
Feb 03, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Acura Westwood! We hope you have a great day!

February 02, 2025

Noah was great to work with, he was transparent and kept me informed throughout the entire process. Highly recommend working with him and the service team. More

by McKenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Feb 06, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Thanks for the recommendation, and have an amazing day!

February 02, 2025

Emmanuel was a great help. Very knowledgeable about his work and had great communication skills! More

by Nashaik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Feb 06, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Acura Westwood. Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2025

I have a very good experience every time I need to bring my car in for service. More

by gharriswest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Feb 03, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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