Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Acura Westwood
Westwood, MA
1,311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
July 15, 2025
This place has received good reviews on the work they do, but I did not choose to have my car serviced there based on the customer service I received. I was not contacted at all the first day my car was ther but I did not choose to have my car serviced there based on the customer service I received. I was not contacted at all the first day my car was there. My car was not even looked at until after 36 hours. I was contacted for the first time 48 hours after my car was in the shop and given an $11k quote that included work that I knew to be unnecessary. For these reasons, I chose to bring my car elsewhere. More
by kosydney
Employees Worked With
Steven Jolly
July 15, 2025
I needed a quick service. It was accomodated and promptly serviced. Justin was very courteous and helpful. Facility b has a plenty of sitting and quality wifi. I was able.to It was accomodated and promptly serviced. Justin was very courteous and helpful. Facility b has a plenty of sitting and quality wifi. I was able.to work while waiting. Good coffee as well. Great service. More
by b123ua
Employees Worked With
Justin
July 14, 2025
I have been a customer here for 11 years and had an oil change today. Service Advisor Noah Stern has always provided excellent customer service. He is reliable and honest in telling only the necessary mai change today. Service Advisor Noah Stern has always provided excellent customer service. He is reliable and honest in telling only the necessary maintenance required. Great job! More
by Rosann
Employees Worked With
Noah Stern
July 14, 2025
I was very pleased with how everything went today at the Acura dealership. Noah was so thorough and explained everything well and I was pleased with how fast everything was handled today and I will be back. Acura dealership. Noah was so thorough and explained everything well and I was pleased with how fast everything was handled today and I will be back. They were excellent.! I just moved to the area from North Carolina and couldn’t be happier with my new Acura dealership and service associate Noah Stern. More
by maureenbellavia2
Employees Worked With
Noah Stern
July 12, 2025
I am always pleased with the service I receive from Westwood Acura. George takes good care of me and makes sure I have a ride if I need it. He ordered a LYFT for me to get home so I didn't have to wait Westwood Acura. George takes good care of me and makes sure I have a ride if I need it. He ordered a LYFT for me to get home so I didn't have to wait. More
by TLeDang
Employees Worked With
George Flaherty
July 10, 2025
Incredible experience at IRA Acura in Westwood on Providence Highway. Service is above and beyond. All your car needs should be there, I highly recommend! Providence Highway. Service is above and beyond. All your car needs should be there, I highly recommend! More
by Will M
Employees Worked With
Rafael, Jimenez
