Ira Acura Westwood

Great new car purchase Excellent experience with all involved. The car buying experience was extremely easy and efficient. I would highly recommend this dealership to anyon Excellent experience with all involved. The car buying experience was extremely easy and efficient. I would highly recommend this dealership to anyone shopping for an acura More

George was very friendly and had good customer service Customer service was good and staff was very friendly. A thorough description of th diagnosis was provided in a timely fashion. A loaner vechile was o Customer service was good and staff was very friendly. A thorough description of th diagnosis was provided in a timely fashion. A loaner vechile was offered without having to request one More

Issue with Transmission They diagnosed my car and told me 3rd & 4th pressure gear (whatever they call it) need to be replaced and to change the trans fluid, and after they di They diagnosed my car and told me 3rd & 4th pressure gear (whatever they call it) need to be replaced and to change the trans fluid, and after they did and charged be more than $1000.00 I have more problem with my car than when I went in. It was jerking multiple time when I take leg off the gas pedal. When I took the car back, they told me I will need to change transmission and I will need to pay another $4000.00 on top of 1000.00 I already paid for the pressure gear that created more problem for the car. They did not refund the money and I could not use the car. I am not happy at all, Iwish I could take them to court. More

Excellent service Department Pat is very professional and and excellent at informing me of all work updates. I personally seek him out when I arrive at rhe service department. Pat is very professional and and excellent at informing me of all work updates. I personally seek him out when I arrive at rhe service department. More

For price great Call the day before... had already met with sale people from the dealership before...the we’re not prepared when I got there and did not have the col Call the day before... had already met with sale people from the dealership before...the we’re not prepared when I got there and did not have the color of vehicle I wanted ... had to settle ona different color More

Great Experience I was treated with so much care and regard. First purchase after 17 yrs. Have taken my car for service there all this time. The sales agent was person I was treated with so much care and regard. First purchase after 17 yrs. Have taken my car for service there all this time. The sales agent was personable, informative, enthusiastic and paitient. Very responsive to questions. Managers and all very attentive. Clearly customer service is a priority. Very satisfied customer! More

Unprofessional, misleading and overpriced service We got our Acura MDX 2012 repaired. We had the worst customer service experience ever in a Acura Dealership over 20 year period! We were misled about We got our Acura MDX 2012 repaired. We had the worst customer service experience ever in a Acura Dealership over 20 year period! We were misled about the pricing, not shown basic courtesy and not accommodated typical dealing when insurance company is involved. More

Easy and patient I needed time to make my decision - team was patient and helpful. I didn’t feel unnecessarily pressured and was treated respectfully. I’m happy with I needed time to make my decision - team was patient and helpful. I didn’t feel unnecessarily pressured and was treated respectfully. I’m happy with the deal I received and can’t wait to start driving my new car! More

Great friendly service I had a wonderful experience. Justin was very kind to check up on me while I was waiting. Work was done very quickly He kept me informed and I was ve I had a wonderful experience. Justin was very kind to check up on me while I was waiting. Work was done very quickly He kept me informed and I was very happy with the service they provided. More