
Ira Acura Westwood
Westwood, MA
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Quick oil change The service staff was super nice and accommodating. I pulled in and was immediately greeted and had my car door opened for me. I met with Albert Fer The service staff was super nice and accommodating. I pulled in and was immediately greeted and had my car door opened for me. I met with Albert Fernandez who helped me with the oil change and all my questions. Great experience. More
Prime is fine My experiences with the service department are consistently positive. Your staff knows how to keep the customer happy. Their comprehensive explanation My experiences with the service department are consistently positive. Your staff knows how to keep the customer happy. Their comprehensive explanations are very valuable and informative and give me confidence More
Great sales ervice Great experience .Chris was knowledgable, patient and pleasant. He answered all questions to ensure I understood. Great tutorial on how to use the s Great experience .Chris was knowledgable, patient and pleasant. He answered all questions to ensure I understood. Great tutorial on how to use the system. Thank you. More
Excellent Experience all the way around. Very nice and friendly people. Honest and made me feel welcome. The entire process was one of the best experiences I’ve ever had in Purchasing an aut Very nice and friendly people. Honest and made me feel welcome. The entire process was one of the best experiences I’ve ever had in Purchasing an automobile. More
Robbery Bring my car in to get headlight fixed, said it was 5,000$ in work. Bring it another place. Only 400. Complete scam of place. Horrible service trying Bring my car in to get headlight fixed, said it was 5,000$ in work. Bring it another place. Only 400. Complete scam of place. Horrible service trying to make a college student pay $5000 when there is only $400 of work needed. More
Great experience every time Marc is amazing to work with! Very nice and always quick to respond and has the customer’s best interest at heart! Love the showroom and all the staf Marc is amazing to work with! Very nice and always quick to respond and has the customer’s best interest at heart! Love the showroom and all the staff! I drive 40 minutes just to go to this location. Highly recommend!! More
Service visit Good customer service at basic service visit. I was in and out in less than 2 hours, and Patrick was very helpful with thinking about the services an Good customer service at basic service visit. I was in and out in less than 2 hours, and Patrick was very helpful with thinking about the services and time I will need at my next visit. More
Recall work Checking in at 9:30 explained that I Had to be out before 12 they were very considerate and my car was all set by 11 Checking in at 9:30 explained that I Had to be out before 12 they were very considerate and my car was all set by 11 More
Charldyn back at it Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thank Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thanks to Mike because he does a GREAT job explaining everything! I’ll probably see them in a couple months since this is my third time buying from them......THIS YEAR lol More
Friendly,courtesy,patient, Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really hel Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really helpful and im so thankful and satisfy I deal with customer services everyday and we’ve got to be patient like Patrick Thanks More