Ira Acura Westwood

Sales team was friendly, knowledgeable and resourceful. No high-pressure sales tactics. The dealership is clean and well-organized, and the employees appear to work cooperatively as a team. Overall it was No high-pressure sales tactics. The dealership is clean and well-organized, and the employees appear to work cooperatively as a team. Overall it was an enjoyable experience and I plan to bring my car back to this dealer for future service and maintenance. Thanks Larry! More

Very pleased with the experience I had with Ron. He was as helpful as possible and assisted me in getting a price for my totaled car which was a big help in making this purchase. I also have an Audi A5 fr as helpful as possible and assisted me in getting a price for my totaled car which was a big help in making this purchase. I also have an Audi A5 from Prime , so I am familiar with the dealership owners... My next car will most likely be a Prime Car More

Third TSX leased thru Prime Acura, Walpole. Second car through Melissa. Melissa is great! Very personable, professional and more than willing to work with the customer to find the right car at the right through Melissa. Melissa is great! Very personable, professional and more than willing to work with the customer to find the right car at the right price. More

I had to work through a "bait and switch" pricing discussion, a car color that was promised but not delivered, time-consuming discussions/reviews/approvals on the part of the Sales team, pape pricing discussion, a car color that was promised but not delivered, time-consuming discussions/reviews/approvals on the part of the Sales team, paperwork that was not prepared when it was supposed to be prepared, and a general insensitivity to my schedule and time requirements. More

Excellent service! Would recommend to anyone ! And mr. Lopes was superb and very helpful. I was impressed at the level of attention and cooperation everyone at prime especially mr lopes had with me throu Lopes was superb and very helpful. I was impressed at the level of attention and cooperation everyone at prime especially mr lopes had with me throughout this important process. More

Experience was great. Only one comment the Internet sales person told me that I could get 7 year financing around 2.5 a 3.5%. Turned out the best they could do was 4.57%. I ended up ping with 5 years and the person told me that I could get 7 year financing around 2.5 a 3.5%. Turned out the best they could do was 4.57%. I ended up ping with 5 years and the special of .9%. But everything else was good. More

information that Acura finance rates were going to be even lower a week after I purchased my car. In this economy the extra assistance would have been welcomed. Overall, the sales team was good, and th even lower a week after I purchased my car. In this economy the extra assistance would have been welcomed. Overall, the sales team was good, and the research that Richard Conroy completed to find the car I wanted should be applauded. More

We have been looking for a car for past 5 months and were having a bad luck not only with cars but service and prices also. Untill we visited Prime Acura in Norwood. They were very professional, freindly and having a bad luck not only with cars but service and prices also. Untill we visited Prime Acura in Norwood. They were very professional, freindly and accomodating. We had the best and painless experience there. They are definitely a keeper dealership. More

This was our first car purchase in about 6 years –Leandra went above and beyond for us. She never pressured us into buying the car. Most dealerships make you feel like you are just a number- not Le –Leandra went above and beyond for us. She never pressured us into buying the car. Most dealerships make you feel like you are just a number- not Leandra. We shopped around in other major dealerships and no one made us feel as comfortable as she did. A true pleasure working with her and I’d recommend her services to anyone. More

Our overall experience with Henry and others at Prime Acura in Walpole was exceptional. We felt our experience was honest and everyone was flexible and easy to communicate with. We went there with an age Acura in Walpole was exceptional. We felt our experience was honest and everyone was flexible and easy to communicate with. We went there with an agenda, and though it ended up changing, our needs were met due to the current promotions and offerings at Prime. We also checked other dealers for price comparisons and found that not only did Prime offer us the best deal, but they also were the best to work with. Our loyalty is to Prime Acura and Henry and we would certainly buy another car from him anytime! More