Ira Acura Westwood

Great people to deal with. Have been using them for many years. Noah Stern is my service advisor and does a great job. He goes above and beyond expectations always many years. Noah Stern is my service advisor and does a great job. He goes above and beyond expectations always More

Once again, efficient service and loaner car provided at a relatively last minute appointment. Work was completed in a timely fashion and Noah communicated to me with updates. a relatively last minute appointment. Work was completed in a timely fashion and Noah communicated to me with updates. More

The service advisor was Very courteous and quick. In for inspection sticker. Car was also washed for no extra charge. Nice clean and comfortable waiting area. I will return. inspection sticker. Car was also washed for no extra charge. Nice clean and comfortable waiting area. I will return. More

My wife and I have leased or purchased several vehicles from Prime over the past 15 years. The sales staff is always very accommodating and easy to work with. Tholemson Francois was the sales person. He d from Prime over the past 15 years. The sales staff is always very accommodating and easy to work with. Tholemson Francois was the sales person. He did a great job and I would recommend him to others. More

I was treated with respect and a smile from beginning to end. I live 30 mins away from the dealer and drive here than my local dealer because of the service i receive. end. I live 30 mins away from the dealer and drive here than my local dealer because of the service i receive. More

Very consistent a pleasure to work with extremely efficient goof follow up throughout always concerned and empathetic to customer , Staff is friendly and very helpful. Fadia and Amie are amazing. efficient goof follow up throughout always concerned and empathetic to customer , Staff is friendly and very helpful. Fadia and Amie are amazing. More

Very consistent a pleasure to work with extremely efficient fantastic follow up throughout always concerned and empathetic to customer I was in retail sales myself and he’s a real find efficient fantastic follow up throughout always concerned and empathetic to customer I was in retail sales myself and he’s a real find More

I received excellent service. Been a customer for 30 years. George is always professional, attentive and thorough. I recommend Claire Acura for both sales and service. years. George is always professional, attentive and thorough. I recommend Claire Acura for both sales and service. More

I always get great customer service. They provide great service all around. Super efficient. I would 100% recommend Albert as service advisor. He is great in caring for customer and vehicle. service all around. Super efficient. I would 100% recommend Albert as service advisor. He is great in caring for customer and vehicle. More

Great customer service by Justin. Turnaround time was one of the speediest ever. Unfortunately the car wash wasn’t working to provide a complete service visit in class. The rare occasion I do bring my child of the speediest ever. Unfortunately the car wash wasn’t working to provide a complete service visit in class. The rare occasion I do bring my child along, they had run out of snacks. They didn’t have any USB ports to charge my cell phone. I don’t know how they’re going to cater to the next generation without these simple amenities that you would expect from a brand like Acura. The waiting area is not customer oriented or comfy. I can see the investment in the building but the investment lacks value in focusing on the customer. They have to do a better job on the vacuuming the vehicle as well. The cars are being built and designed to meet the future but the service is not keeping up. More