Back

Ira Acura Westwood

Westwood, MA

4.8
1,291 Reviews

395 Providence Hwy

Westwood, MA

02090

Directions

By Type

Showing 1,291 reviews

February 14, 2025

Great dealership. Reasonable pricing and great service consultants. Marc Desacre and his Manager Joe are great and care about the vehicle and the customers More

by Saqib.Syed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Feb 17, 2025 -

Ira Acura Westwood responded

Hi Saqib, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 12, 2025

Clyde was excellent . If not for him i would not have bought car there . Disappointed leadership didnt reply to my email- not one of them. This was thr third car i bought More

by aoconnor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde, Michael Nicoletti, Ashley Brogan
Feb 18, 2025 -

Ira Acura Westwood responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Nicoletti General Manager IRA Acura Westwood D: 508-921-1977 E: mnicoletti@iraacura.com

February 12, 2025

THANK YOU MATT ANDRADE FOR ALWAYS MAKING THE SERVICE PROCESS SMOOTH. I APPRECIATE YOUR PROFESSIONALISM. More

by asimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT ANDRADE
Feb 13, 2025 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We hope you have a great day!

February 12, 2025

Good quality, best service advisor, great service manager , all of them do an excellent job. More

by Nescharmant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
Feb 13, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Great service, once I got an associate to assist me. I walked around the exhibition area but no one approached me. More

by CEAGUILAR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 17, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2025

Steven is the best service advisor at the Westwood Acura, he is very knowledgeable and helpful. More

by danxiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly , Michael Nicoletti
Feb 12, 2025 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with Steven! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George Flatery is outstanding! He is patient, caring and professional. It is a pleasure doing business with him. More

by Bbaylinda22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Michael or Ashley.
Feb 12, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Acura Westwood. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

The service department at Ira Acura Westwood is excellent. They are professional and courteous and make it easy and comfortable to wait for your vehicle to be serviced. More

by dhutchins159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Feb 12, 2025 -

Ira Acura Westwood responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

Great customer service. Friendly, accommodating and seemed to have customers best interest in mind. Would recommend. More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 11, 2025 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2025

Excellent service experience, Marc was professional, competent, explained and answered all of my many questions and concerns. Only wish Ira was closer to where I live. Very happy to see a dealership tha More

by jofairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Feb 10, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
13
...