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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,257 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,257 reviews

December 03, 2024

Great working with Emmanuel at the service center, very prompt and responsive, everything was smooth More

by kpatel1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel in service, 5 stars
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December 03, 2024

Clean establishment and Punctual when it comes to appointments. Service Advisor- Justin Robbins in particular has been extremely helpful with questions I have about my vehicle & just all around custo More

by Mr.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Dec 20, 2024 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Marc was great! Dropped off car for service- he explained services to be done. Work completed quickly! Very satisfied customer. More

by Leavittkathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare, Joe Sacchetti
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Dec 03, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marc here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2024

George provided professional, friendly and personalized service. Very helpful in solving my questions and requests. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Dec 02, 2024 -

Ira Acura Westwood responded

Hello Tony, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

Professional, clean and organized. Convenient location. George Flaherty is outstanding. He always goes over and above to help me and to make sure all my needs are met. More

by linda.burke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Dec 02, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Salesman Asiz Joseph was very patient and explained all the features of the vehicle and connected our phones. He went the extra mile to ensure we were satisfied. Excellant salesman and representative of th More

by Buckleydux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph, Belo Makhene, Miguel Banos, Joe Sacchetti, Leigh Beard
Report | Print
Nov 28, 2024 -

Ira Acura Westwood responded

Hi, thanks for your praise and kind comments about Asiz. Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2024

Great customer service! Noah is an excellent service advisor who was very helpful and courteous. More

by npansullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 28, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

All my vehicle service needs are met at Acura of Westwood. The customer service is exceptional. I recommend this dealership for all your vehicle needs. More

by judy.londono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Banos
Report | Print
Nov 28, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Always helpful, transparent, and timely. Appreciate the good customer service and honesty from the service members. More

by Frances B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Nov 28, 2024 -

Ira Acura Westwood responded

Hello Frances, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Very attentive service department. Patiently relays information about my car and explains all upcoming service requirements More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cacau
Report | Print
Nov 26, 2024 -

Ira Acura Westwood responded

Hi Robin, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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